Awais Nadeem

Results-driven sales, operations, and entrepreneurial professional with 5+ years of experience leading high-performing teams, improving revenue pipelines, and driving operational efficiency across retail, insurance, and small business environments. Proven track record of turning data into decisions, leveraging tools like Salesforce, Tableau, and AI-driven workflows to uncover growth opportunities, reduce friction, and deliver measurable outcomes. Adept at coaching teams, building client relationships, and aligning day-to-day execution with broader business objectives.

Owner - Xpress State Inspection

(2026-01)

• Founded and launched a state-certified vehicle inspection business, managing all aspects of operations including licensing compliance, scheduling, customer service, and revenue generation.
• Built and scaled client base from the ground up, setting up a reputation for efficient, reliable service and generating consistent repeat and referral business.
• Oversee day-to-day business operations including vendor relationships, equipment maintenance, expense management, and financial reporting.
• Developed marketing strategy leveraging social media and local outreach to drive customer acquisition and show brand presence in the local market.
• Ensure full compliance with Texas Department of Public Safety regulations and keep all required certifications and inspection station standards.

Sales Supervisor - Geico

(2025-02 - 2025-11)

• Led and developed a team of 8 sales agents, driving 112% of quarterly sales targets through structured coaching, performance accountability, and real-time pipeline management in Salesforce.
• Designed and enforced a KPI framework tracking conversion rates, call volume, and policy bind rates, resulting in a 94% client retention rate and sustained team output above quota.
• Delivered 40+ quarterly performance evaluations with individualized development plans, reducing performance gaps and accelerating ramp time for new agents.
• Implemented targeted coaching interventions based on call monitoring and conversion data, lifting team-wide productivity by an estimated 30% within the first two quarters.

Sales Operations Manager - Stanton Optical

(2020-12 - 2025-01)

• Identified $300K+ in latent monthly revenue by implementing a Tableau dashboard that surfaced unconverted prospects and lapsed patients, enabling targeted re-engagement campaigns.
• Developed and executed multi-location marketing strategies, analyzing promotional performance across store locations and rolling out winning tactics to underperforming sites.
• Drove full-cycle business operations including talent acquisition, hiring, and onboarding, and implementing governance frameworks that reduced inventory shrinkage and improved loss prevention.
• Trained and coached cross-functional staff on data analysis, sales techniques, and customer service standards, resulting in a 60% increase in customer satisfaction scores.

Bachelor of Science - University of North Texas