Aya Hajissa

Hello! My name is Aya Hajissa. I am Palestinian and fluent in Arabic and in English. I am an energetic healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing patient services. Resourceful navigation of complex healthcare environments to optimize patient care. I look forward to being a passionate and hardworking provider to my patients in the future.

Transition Support Program Internship Student| Illinois Masonic Hospital – IL | 06/2021 - 06/2022

• The Transition Support Program aims to help patients and families navigate complex health care system and improve access to care and health equity. Work towards Readmission reduction, navigating health care system 
• Shadowed staff and learned advanced work. 
• Worked well in team environment as well as independently. 
• Supported day-to-day operations, aiding teammates with various tasks. 
• Helped keep applicant tracking systems and recruiting metrics. 

• Greeted visitors or callers to oversee questions or direct to appropriate staff. 
• Managed physical and digital files monitored spreadsheets and updated reports to coordinate project materials. 
• Responded to inquiries made online, by phone, Zoom and via email. 
• Scheduled staff and monitored resource allocation to supply optimal coverage and service. 
• Checked stock to determine inventory levels and maintain office supply products. 

DePaul University |Chicago, Illinois | Expected in 11/2022 Bachelor of Science 

• Enrolled in a pre-medicine track 
• STARS Member 
• Major in Bioscience