Ayesha Abdelrahman

Results-driven professional with 3 years of hands-on experience in social media management, customer service, and content creation. Seeking a role in customer service, moderation, or social media management where I can leverage my expertise in audience engagement, professional communication, and AI-powered productivity tools to deliver measurable results.

Moderator & Social Media Page Manager - Self-Employed / Freelance

• Managed and grew social media pages across Facebook and Instagram platforms
• Responded professionally to customer messages, comments, and inquiries
• Resolved customer complaints efficiently, maintaining high satisfaction rates
• Planned, organized, and scheduled content to maintain consistent posting calendars
• Improved audience engagement through data-driven content strategies
• Provided ongoing customer support and follow-up communication
• Assisted in content planning, copywriting, and page organization
• Utilized AI tools (ChatGPT) to enhance response quality and reduce turnaround time

Bachelor of Education - Nature & Chemistry Department