Warehouse Associate - ThredUp - Lancaster, TX
(2025-07)
- Efficiently organized and maintained inventory in accordance with company standards
- Accurately picked and packed orders for shipment, ensuring proper labeling and documentation
- Performed regular quality checks on products to ensure they met specifications
- Maintained a clean and organized work area, promoting safety and efficiency
- Communicated effectively with supervisors regarding any issues or concerns related to inventory or operations
- Processed an average of XX orders per day with minimal errors
- Trained new warehouse associates on proper procedures for receiving, storing, and shipping products
- Collaborated with cross-functional teams to resolve customer inquiries or complaints regarding product availability or delivery status
- Received, inspected, and documented incoming shipments of products
Fulfillment Associate - Amazon Warehouse - Richardson, TX
(2024-11 - 2025-05)
- Receive and put away inventory
- Get customer orders ready and pack them up
- Load boxes into trucks for shipment
- Use scanners to read bar codes on products
- View prompts on screens and follow the direction for some tasks
- Troubleshoot problems
- Ensure product meets quality requirements
- Adhere to strict safety, quality, and fulfillment production standards
Baker/Packager - Sam's Club - Dallas, TX
(2024-04 - 2024-10)
- Prepares bakery department merchandise based on daily production needs by operating baking equipment
- wrapping, labeling, and storing merchandise according to company policies and procedure
- ensuring compliance with food safety standards, sanitation guidelines, cold chain compliance, and inventory management
- Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement
- utilizing hand held technology to make immediate business decisions related to production, merchandise ordering, training, and product quality with the member in mind
- ensuring quality and date control standards for bakery items; securing fragile and high-shrink merchandise; eliminating waste; assisting members with purchasing decisions; and ensuring merchandise is properly packaged, labeled, and stored in accordance with company policies and procedures
Customer Service Specialist - Sagility - Remote, TX
(2023-07 - 2024-03)
- Effectively and Efficiently handle Inbound and Outbound Calls to customers by responding to inquiries via phone, email, or chat.
- Document interactions and manage customer accounts.
- Maintain Daily Team Customer Satisfaction Quota
- Assist with product information, order statuses, and account inquiries.
Online Personal Shopper - Walmart - Salina, KS
(2022-10 - 2023-07)
- Fulfillment of Member Fax n Pull and Click n Pull orders
- Merchandise pulling, scanning, wrapping and palletizing
- Ensuring order and invoice accuracy
- Securing Member's merchandise until order pickup
- Following up on out-of-stock merchandise to meet member needs
Damage Prevention Agent - Texas 811 - Dallas, TX
(2017-04 - 2022-08)
- Electronically and telephonically processing of locate request
- Communicated with customers concerning locate request
- Transferring of customers to appropriate departments
- Processing of changes and/or cancellation of tickets per customers request
- Answering of assigned calls within ten seconds
- Assistance of Contact Center needs and/or any duties assigned
Froster - Nothing Bundt Cakes - Dallas-Fort Worth, TX
(2018-08 - 2020-02)
- Insurance of NBC proprietary frosting recipe, application methods and food safety standards were met
- Effectively utilized measuring instruments, commercial-grade or handheld mixer and pastry bag to frost cakes
- Prioritized cake pre-orders according to schedule
- Frosted cakes for walk-in guest order
- Ensured an adequate supply of samples and frosted cakes were available for guests in the bakery display case and maintained appropriate frosting and frosted cake par levels
- Adhered to the proper packaging, labeling, and storage of frosted cakes as well as product rotation standards
