B Angely Volcy

Detail-oriented banking professional with experience in banking operations, financial transaction processing, cash handling, data entry, record management, and regulatory compliance. Skilled in maintaining confidential information, resolving discrepancies, and delivering exceptional customer service in fast-paced environments. Proficient in Microsoft Office, financial systems, and administrative support.

Seeking to contribute strong analytical, organizational, and problem-solving skills in banking, operations, payroll, compliance, or administrative roles.

Banking Operations Associate / Bank Teller at PNC BANK (2025-03 – Present)

• Process high-volume financial transactions with a high degree of accuracy.
• Maintain confidential customer and financial information while following banking regulations.
• Balance cash drawers and reconcile transactions daily.
• Verify customer information and ensure compliance with bank policies.
• Utilize multiple banking systems to process deposits, withdrawals, transfers, and payments.
• Research and resolve transaction discrepancies promptly.
• Maintain detailed records and complete documentation accurately while meeting daily deadlines.

Manager at MCDONALD'S (2024-02 – 2025-03)

• Managed employee scheduling and daily staffing.
• Verified timekeeping records and labor hours.
• Maintained accurate operational records and reports.
• Trained employees on company procedures.
• Ensured compliance with company policies.

Receptionist at SANTE PLUS MEDICAL CENTER (2023-07 – 2024-02)

• Managed appointment scheduling and maintained confidential records.
• Entered and updated data with accuracy.
• Processed payments and maintained financial records.
• Assisted with administrative reporting and office operations.
• Organized documents and maintained filing systems.

Sales Associate at DISNEY PLUS (2022-01 – 2023-07)

• Processed transactions and handled cash register operations accurately.
• Maintained organized store operations and inventory support.
• Assisted with sales procedures and daily operational tasks.
• Supported team training and daily operations in fast-paced environment.

Associate of Science in Criminal Justice – Palm Beach State College