Babar Sultan

Detail-oriented Data Center Technician with strong experience in hardware installation, troubleshooting, network infrastructure. Skilled in maintaining server and network health, performing break/fix tasks, documenting procedures, and supporting large-scale compute environments. Known for methodical problem-solving, safety compliance, and delivering reliable uptime in fast-paced technical environments

SR Data Center Technician - Microsoft - Elk Grove Village, IL

(2025-09 - 2026-06)

• Deployment - GB 300 callans racks system, infiny band Break fix
• Networking, cabling "fiber, cat6" and optics troubleshoot and fix issues for day to day smooth business processes
• Provided hands-on troubleshooting for connectivity, cabling, and hardware failures.
• Maintained accurate documentation of assets, repairs, and service logs.

SR Data Center Technician - Honeywell

(2025-06 - 2025-12)

• Racked and Stacked .Deployed and configured servers (HPE) and made connections between network switches, Routers and firewall (Arista, Cisco and check point) in data centers.
• Terminated, spliced and managed fiber/copper cabling ( across racks), executed, and ensured precise cable labeling/organization.
• Performed hardware installation, diagnostics, maintenance, and repairs for critical infrastructure.

IT Desktop Engineer - Culligan Water Conditioning

(2021-06 - 2021-11)

• Managed Microsoft 365 environment (E1/E3 licensing, Exchange Online, MFA) and Azure AD.
• Supported Active Directory: password resets, profile management, and domain joins.
• Resolved hardware/software issues and documented solutions in ServiceNow.

IT Support Analyst II - Connection Inc.

(2021-02 - 2021-03)

• Facilitated Office 365 migration, including MFA deployment and user account troubleshooting.

IT Support Analyst II - Ecolab USA Inc.

(2019-11 - 2020-11)

• Managed AD user accounts (password resets, unlocks) and deployed PCs/software for new users.
• Supported M365, printers, and mobile devices; coordinated hardware repairs with vendors.

Field Technician - Technical Source

(2019-04 - 2023-10)

• Executed hardware relocation, equipment upgrades, and post-move user support. Migration and decommissioning system

Bachelor of Science - Network and Communications Management - DeVry University (2014)