Jr Systems Engineer/Cyber Security Analyst - SBG Technology Solutions
(2020-01)
Veterans Affair / Defense Threat Reduction Project. Cybersecurity & Systems Engineering (DTRA Focus) and Mobile Security & Enterprise Mobility (VA Focus – EHMR & AirWatch).
- Conduct network security monitoring, intrusion detection/prevention, and vulnerability assessments using tools such as ACAS, Nessus, NMAP, SCC, and SIEM platforms.
- Research and analyze emerging threats, CVEs, and malicious tactics, techniques, and procedures (TTPs) to assess risk to DTRA environments.
- Perform in-depth threat analysis and incident response, including investigation of suspicious IPs and domains, and take action using AWS IPset blocking and rule enforcement.
- Conduct vulnerability scans, evaluate findings against DoD STIGs and SRGs, and develop detailed remediation and mitigation plans.
- Identify and eliminate false positives from vulnerability assessments, ensuring actionable reporting and efficient remediation tracking.
- Maintain up-to-date knowledge of cybersecurity best practices, NIST guidelines, and evolving threat landscapes to support DTRA mission readiness.
- Provide technical expertise in network protocols (TCP/IP, UDP, IPSEC), endpoint security, and host-based intrusion detection systems (HIDS).
- Support the deployment, configuration, and administration of VMware AirWatch (Workspace ONE) for VA mobile device management (MDM), securing access to Enterprise Hosted Mobile Records (EHMR) systems.
- Manage enrollment, profile deployment, app delivery, certificate management, and security policy enforcement across thousands of mobile devices (iOS, Android, Windows) accessing VA systems.
- Enforce HIPAA, FISMA, and NIST-compliant mobile security policies (device encryption, remote wipe, password enforcement, VPN access, app whitelisting).
- Collaborate with VA OIT, cybersecurity teams, and EHR modernization stakeholders to ensure secure, compliant access to EHMR platforms from managed mobile endpoints.
- Troubleshoot and resolve issues related to EHMR access, user authentication, device compliance failures, and mobile VPN configurations.
- Monitor device compliance status, generate AirWatch reports, and maintain documentation of mobile security configurations and incident response actions.
Electronic Medical Records Analyst - SBG Technology Solutions
(2024-01)
Electronic Medical Records (EMR) – Oracle Health Project
- Provision new user accounts in Oracle Cerner individually and in bulk, ensuring accurate role assignments, access levels, and department alignments in compliance with facility security policies and regulatory requirements.
- Utilize Oracle Cerner to modify existing user profiles, updating permissions, credentials, and role-based access controls (RBAC) in response to organizational changes, staff transfers, and role escalations.
- Deprovision and deactivate user profiles in Oracle Cerner upon employee separation, contract termination, or access revocation requests, ensuring timely removal to mitigate unauthorized EMR access risks.
- Enforce HIPAA, HITECH, and organizational EMR access policies by conducting periodic access reviews and audits, identifying and remediating unauthorized or excessive permissions across clinical user accounts.
- Collaborate with clinical informatics teams, IT security, and department managers to streamline EMR onboarding workflows, reducing provisioning turnaround time and improving operational efficiency across care settings.
- Manage and resolve EMR access requests, incidents, and service tickets through ServiceNow, ensuring SLA compliance and maintaining accurate documentation of all provisioning and deprovisioning actions.
- Provide end-user training and technical guidance on Oracle Cerner navigation, password resets, and access troubleshooting, supporting clinical staff adoption and minimizing workflow disruptions in patient care environments.
- Generate and analyze user access reports within Oracle Health to identify compliance gaps, support internal audits, and provide data-driven recommendations to security and compliance stakeholders.
System Administrator - CSRA - National Institutes Of Health
(2018-06)
- Managed and support the Windows environment ensuring the security, integrity, and availability of authentication, authorization and LDAP related services to the enterprise environment.
- Worked with a team of other engineers to perform upgrades and patches in Staging and Production environments.
- Assisted with the design, implementation, and ongoing support of new software and features.
- Performs routine preventive maintenance on hardware and software.
- Configure AWS Cloud Management and monitor carefully and manage its services with high priority and perfection.
- Maintained firewalls, IDS/IPS, Email Security Appliances, and Web Security Appliances.
- Performs vulnerability, risk and threat analysis
Computer Systems Analyst - American Institute For Research
(2017-12 - 2018-01)
- Identifying & updating validation errors in database records.
- Escalating application bugs & issues to developers.
- Provide feedback to developers about automated testing strategies, design fixes, and patches.
- Manage testing projects during each phase, according to the Software Development Life Cycle (SDLC).
- Replicating user problems in testing labs.
- Diagnose and resolve application access and performance issues.
- Liaise with users, gathering user requirements to improve the value of the systems.
- Hands-on database tuning and troubleshooting experience.
- Monitor project progress by tracking user activity, resolving problems, publishing progress reports and recommending actions.
- Keeping project team up to date on case progress.
- Addressing, troubleshooting and resolving user application concerns.
- Provide technical support to web application users via email, phone and in person; work with team members to provide issue resolution.
- Analyze and resolve current production application issues.
System Admin - Tek-Systems
- Provide excellent services to IT users for basic end user related hardware's and software's desktop related LAN network systems.
- Maintains smooth operation of local area, worldwide, and virtual private networks (VPN).
- Plans, evaluates, designs, and coordinates installation and/or reconfiguration of hardware and software elements of data and/or voice communication network.
- Configuration and resetting network access accounts whenever required.
- Installation of new hardware and software.
- Processing software's and hardware's by coordinating user setups, installations and upgrades.
- Imaging Desktops & Laptops workstations through SCCM.
- Provide OU Admins with assistance when requested.
- Manage group policy at root of domain and for Domain Controllers OU
- Manage the root Users and the root Computers OUs
- Unlocking and disabling user accounts.
- Install and manage security-reporting tools used to monitor changes to the Active Directory.
- Troubleshooting and shutting down VM Sessions as needed.
- Unlocking users encrypted Hard drives.
Computer System Analyst - T-Mobile
(2017-02 - 2017-12)
- Provide technical support to web application users via email, phone and in person; work with team members to provide issue resolution
- Analyze and resolve current production application issues
- Transform user stories into acceptance testing criteria for quality assurance and testing within an agile environment; execute test plans for regression testing web applications
- Meet with government users and subject matter experts to understand and elaborate system requirements; participate in Kanban/Scrum meetings
- Conduct light-weight training on an as-needed basis to end users
- Create user documentation as needed
EPIC GO-LIVE Support - St. Luke Hospital
(2016-10 - 2016-10)
- Served as liaison between users and implementation staff
- Engaged client physician and non-physician end users, to support optimal utilization of the Epic EMR in the clinical setting
- Performed troubleshooting procedures to problems and questions during training
