Floor Supervisor - JCPenney - Stroud Mall
(2023-08)
- Assist in daily store operations
- Assist customers with purchases when needed
- Assist Cashiers if needed
- Train new associates on POS register and store operations
Part Time Key Hold - Perfumania - Pocono Premium Outlets
(2020-08 - 2023)
- Open and close the store
- Maintain daily banking
- Deliver excellent customer service while assisting customers
- Increase sales by showing additional merchandise
- Proficient knowledge of fragrances and cosmetics
- Process and replenish stock as needed
- Train new associates as needed
PT Supervisor/Keyholder - Home and Cook
(2016-09 - 2020-08)
- Open and close the store process any banking and daily paperwork
- Provide excellent customer service
- Process shipment and price changes as needed
- Assist store manager in training new associates
Supervisor/Sales Associate - Nine West Holdings - Pocono Premium Outlets, Tannersville, PA
(2004 - 2016)
- Open and close the store
- Delegate tasks and oversee employees to ensure completion
- Process shipments, price changes, and store-to-store transfers
- Function as manager on duty in absence of store manager
- Prepare selling floor for new products and product collections
- Provide customers with excellent customer service and hospitality
- Ensuring their experience is pleasant
- Consistently make and exceed daily and monthly sales goals and metrics
- Coach and counsel associates to high levels of productivity
- Solve customer problems or concerns at store level making sure the customer is satisfied
- Communicate all pertinent information to store manager
- Ensure all company policies and procedures are followed
- Actively maintain merchandising, organization and housekeeping standards in all areas of the store
Paraprofessional (aka assistant teacher) - East Stroudsburg Area School District - East Stroudsburg, PA
(2000-08)
- Assist with maintaining confidential student records
- Assist students in regular education classroom, special education classroom and specials
- Provide students with individual instruction utilizing plans developed in conjunction with the regular class teacher
- Provide students with small group instruction and support in all subjects
- Assist with supervising the class, maintain order and discipline both in and out of the classroom
- Correct and review assignments and provide one on one support to all students when needed
- Aide all teachers with IEP implementations
- Utilize passive restraint techniques in situations that warrant restraint
