Lead Front-of-House (FOH) Crew at Potato Hut / On A Stick (2026-04 – Present)
- Lead front-of-house customer interactions in high-volume, fast-paced environments during nationwide event circuits.
- Train, onboard, and guide temporary staff on workflow procedures, quality standards, and customer engagement.
- Configure and troubleshoot (POS) systems, Wi-Fi connections, and customer service stations.
- Resolve customer issues in real-time, maintain accurate inventory tracking, and streamline operational setup and breakdown.
Shipping and Receiving Clerk at Aerotek (2026-01 – 2026-03)
- Adapted rapidly to multiple short-term site assignments, fulfilling client workflows and production goals.
- Verified freight documentation, packing slips, and shipment details against digital records to ensure 100% data accuracy.
Debris Removal Monitor at TETRA Technologies, Inc. (2025-08 – 2025-11)
- Served as a field observer monitoring, documenting, and auditing cleanup operations following disaster recovery efforts.
- Maintained thorough digital records, load logs, and compliance reports to ensure project accountability.
- Communicated daily updates and site reports with supervisors, field crews, and agency stakeholders.
Personal Shopper & Delivery Driver at Instacart / Shipt (2023 – Present)
- Fulfill customer orders using mobile app technology, maintaining clear communication regarding substitutions, inventory availability, and order status.
- Manage time-sensitive routes and delivery schedules while prioritizing order accuracy and high customer ratings.
Team Trainer / Cashier at Tacala (Taco Bell) (2023-06 – 2026-04)
- Processed customer orders via drive-thru and front counter, resolving order issues efficiently to uphold service speeds and customer satisfaction.
- Onboarded and trained new employees on register software, customer service standards, and operational guidelines.
- Managed register reconciliation, cash drawer balancing, and inventory stock tracking twice weekly.
Delivery Driver at Pizza Hut / Domino's (2023 – 2025)
- Managed delivery logistics independently, navigating high-volume shifts while delivering positive customer touchpoints.
Wait Staff / Shift Leader at Lulu's Bakery & Cafe (2016-08 – 2021-05)
- Directed floor coverage and team workflows as a Shift Leader, assisting guests and de-escalating customer issues in a high-density setting.
- Trained new waitstaff on service excellence, POS navigation, and section management.
Porter / Sales Associate at Planet K Gifts (2012 – 2016)
- Provided direct customer assistance, product recommendations, and sales support.
- Performed stock inventory audits and managed multi-location merchandise transfers.
Seasonal File Clerk at Internal Revenue Service (2008 – 2012)
- Opened, processed, and categorized confidential tax documentation with high accuracy during peak operational periods.
