Barry MOck

Results-driven branch management leader with 20+ years of experience in construction materials distribution, including drywall, metal framing, and related products. Demonstrated expertise in leading branch operations, driving customer-first service, optimizing operational efficiency, and developing high-performing teams in alignment with FBM and UDHG values. Strong record of improving profitability, increasing revenue, and ensuring compliance with company policies, safety standards, and industry best practices.

Proficient in Microsoft Office applications, P&L management, forecasting, and staff development. Dedicated to supporting Foundation Building Materials' commitment to operational excellence and growth.

Branch Manager - Iron Peddlers

(2025-01 - 2025-12)

Directed daily branch operations, staffing, sales, and customer service performance in a construction materials distribution environment.

• Increased branch revenue by 15% through strategic sales planning and team execution.
• Improved customer response times by 20% using CRM tools and service workflow enhancements.
• Managed branch budget and resource allocation to maximize productivity.
• Reported KPI performance metrics to senior leadership and implemented corrective action plans.
• Ensured compliance with company policies, safety procedures, and operational standards.

Branch Manager - Big Tex Trailer World

(2024-01 - 2025-12)

Managed full branch operations including sales, staffing, inventory, and customer service with a focus on building materials and distribution.

• Increased client retention by 30% through relationship management and service improvements.
• Reduced escalated customer issues by 40% through proactive issue resolution processes.
• Launched three new revenue-generating services based on market analysis.
• Oversaw branch budget, forecasting, and workforce planning.
• Led employee training initiatives to improve product knowledge and service quality.

Multi-Branch Manager - Smith Turf & Irrigation

(2022-01 - 2023-12)

Oversaw operations across multiple locations, ensuring consistent standards and profitability in construction and distribution settings.

• Improved branch performance through KPI analysis and data-driven action plans.
• Led branch managers through coaching, accountability, and performance reviews.
• Increased employee engagement while reducing turnover across locations.
• Negotiated vendor agreements to reduce costs and improve supply efficiency.
• Strengthened customer retention through service enhancements and feedback programs.

General Parts Manager - Yancey Brothers

(2019-01 - 2021-12)

Managed high-volume parts department operations across six product categories related to construction equipment and materials.

• Improved forecasting accuracy by 20% using inventory analytics and demand planning.
• Reduced order fulfillment time by 30% through process redesign.
• Oversaw budgeting, purchasing, staffing, and departmental performance.
• Coordinated closely with service teams to ensure parts availability and customer uptime.
• Led staff training on new products and systems.

General Manager - Certified Companies

(2015-01 - 2019-12)

Directed daily operations, staffing, logistics, and customer service performance in a distribution and materials environment.

• Reduced inventory discrepancies by 25% through improved control systems.
• Improved procurement efficiency by 10% through vendor negotiations.
• Developed KPI dashboards to guide decision-making and continuous improvement.
• Led crisis management planning to minimize operational disruption.
• Maintained regulatory and safety compliance across operations.

General Manager - TrailCo of Georgia

(2012-01 - 2013-12)

Managed daily operations, staffing, production planning, sales, and customer service in the materials distribution sector.

• Reviewed financial reports and forecasts to improve profitability.
• Controlled purchasing and sourcing of materials to meet production goals.
• Expanded key customer relationships and business development opportunities.

Director of Operations - Power Brake & Wheel Co.

(2004-01 - 2012-12)

Directed end-to-end operations including purchasing, warehousing, distribution, service, and sales support for construction and industrial products.

• Managed $2.5M operating budget with full P&L responsibility.
• Reduced inventory costs through JIT practices and ERP implementation.
• Modernized service department into a competitive, full-service operation.
• Consolidated logistics functions to improve efficiency and service levels.
• Developed growth strategies, government sales channels, and key account partnerships.

MBA - Business Administration - University of Phoenix (2006-01 - 2008-12)

Bachelor's degree - Business - Armstrong Atlantic University (1985-01 - 1989-12)