Basilia Konde

Detail-oriented with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Willing to work in all facets of operations with attention to detail and presentation.

Manage high volume workload within a deadline-driven environment. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills.

General Manager - Tory Burch - Palo Alto, CA

(2024-04)

• Exceeded company targets consistently through proactive monitoring of KPIs.
• Collaborated with other Store Directors on initiatives aimed at increase brand presences.
• Optimized merchandising layouts based on shopper insights and market trends leading to enhanced product visibility.
• Analyzed sales data to identify trends and opportunities for improvement, adjusting strategies accordingly.

Store Manager - White House Black Market - San Jose, CA

(2023-06 - 2024-04)

• Managed daily operations, mentored new hires ensuring they were well-equipped to excel in their roles from day one.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Analyzed sales data to identify trends and adjust merchandising strategies accordingly for maximum profitability.
• Developed targeted marketing campaigns to drive foot traffic and increase sales during key promotional periods.

Assistant Manager - Amour Vert - Santana Row

(2022-12 - 2023-06)

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Increased sales through effective merchandising strategies and targeted promotions.

Manager Bobbi Brown Cosmetic - Nordstrom - Nordstrom San Jose, CA

(2022-02 - 2022-12)

• Promoted brand loyalty by creating personalized experiences for each customer during their visit.
• Participated in special events and promotions to boost sales and increase brand visibility in-store.
• Created eye-catching product displays to attract customers.
• Achieved sales goals through effective communication and product knowledge.
• Managed inventory to ensure timely replenishments.

Sales Associate Denim Collections - Neiman Marcus - Palo Alto, CA

(2018-01 - 2021-09)

• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Santa Monica College (2015-01)