Basson Karina

Dedicated and dependable administration and customer-service professional with 10 years of experience across property, office administration, sales support, engineering, telecommunications and real-estate environments. Experienced in handling enquiries, correspondence, filing, quotations, invoicing, data capturing, customer records, appointments, marketing support and general office coordination. Known for being organised, trustworthy, self-motivated and able to work effectively within rules and procedures.

Fluent in Afrikaans and English.

Intern Rental Property Practitioner at Castello Properties t/a Gary Mann Estates

• Answering telephone calls and responding to client enquiries and emails.
• Creating and maintaining files and records; arranging property viewings and listing appointments.
• Canvassing for new property listings and supporting Facebook and WhatsApp marketing.
• Preparing pro-forma invoices and assisting with lease agreement renewals.

Counter Sales & Administration Assistant at Prestige Art Press

• Handled telephone calls, emails, filing, quotations, invoices and statements.
• Maintained short-stock and back-order lists; updated system and shelf pricing.
• Provided counter sales support, restocked shelves and assisted with receiving and checking stock.
• Assisted with supplier statement reconciliations, debtors and creditors.

Assistant Office Administrator at Valerio Engineering

• Managed calls, emails, filing, quotations, invoices and statements.
• Updated production sheets, created job cards and captured data.
• Calculated times from clock cards and collected new staff details and documentation.
• Assisted walk-in clients and suppliers and supported supplier reconciliations, debtors and creditors.

Office Administrator / PA at Checa Ceramics

• Handled telephone calls, emails, filing, quotations and data capturing.
• Captured supplier invoices and reconciled statements against slips and invoices.
• Assisted with payslips, waybills and monthly sales reporting using spreadsheets and charts.
• Prepared commission sheets and gained exposure to HR and payroll processes.

Office Administrator at Stratusnet

• Handled calls, emails, filing, quotations and customer data capturing.
• Responded to sales enquiries and booked installations.
• Sold wireless internet services, handled collections and processed once-off customer invoices.
• Opened client files, obtained supplier quotations and placed orders.

National Senior Certificate (Grade 12) – Vereeniging Gimnasium High School (2013)