Bcs

Administrative and accounting professional with more than 25 years of progressive experience in bookkeeping, payroll, human resources, office management, insurance billing, credentialing, and healthcare administration. Recognized for building efficient administrative processes, maintaining financial accuracy, leading multi-site operations, and delivering exceptional customer service.

Experience supporting executive leadership while managing payroll, accounts, insurance compliance, scheduling, recruiting, and day-to-day business operations.

Administrative Director - Little Peach Pediatric Therapy

(2023-03)

Direct administrative and financial operations for a multi-location pediatric therapy organization.

• Manage payroll, HR administration, recruiting, onboarding, employee records, and benefits coordination.
• Oversee BCBS, Tricare, and Medicaid billing, claims, remittances, authorizations, and collections.
• Maintain provider credentialing, insurance enrollments, audits, and regulatory compliance.
• Prepare billing reports, monitor accounts receivable, and resolve claim denials.
• Coordinate scheduling, patient waitlists, and front-office operations while supporting executive leadership.

Office Manager / HR Director - Great Leaps Learning Center

(2018 - 2023-03)

• Managed payroll, insurance billing, HR functions, and credentialing.
• Maintained financial records and coordinated company events for children and families.
• Oversaw daily office operations and administrative support.

Front Office Manager - River Region Dermatology & Laser

(2016 - 2018)

• Managed patient scheduling, payroll, insurance claims, collections, and front-office operations.

Administrative Coordinator - Radiology Group, P.A.

(2007 - 2014)

• Managed physician credentialing, accounts payable, expense reports, and bi-weekly payroll.
• Provided administrative support for physicians and imaging center operations.

Full-Time Parent

(2014 - 2016)

Troy State University Montgomery

High School Diploma - Benjamin Russell High School