Court Clerk - Salina Town Court - Liverpool, NY
(2026-06)
Case Manager Coordinator - Onondaga County Family Court Mediation Program - Syracuse, NY, US
(2025-11 - 2026-01)
- Assisted families in navigating mediation processes and court procedures.
- Coordinated schedules for mediation sessions between families and mediators.
- Documented case information and maintained accurate records for ongoing cases.
- Communicated effectively with clients to gather necessary information for mediation.
- Facilitated meetings to ensure all parties understood mediation objectives and procedures.
- Provided resources and referrals to families seeking additional support services.
- Collaborated with court personnel to streamline case management processes.
- Supported mediators by preparing case files and summarizing pertinent details.
- Provided crisis intervention services when needed.
- Reviewed casework documentation for accuracy, clarity, detail and objectivity relevant to caseload.
- Promoted collaboration across multiple service lines to support and clients.
- Provided emotional support and guidance to clients facing difficult situations.
- Developed and implemented case management plans for clients to ensure their needs were met.
- Researched available resources in the community that could benefit clients' recovery process.
- Assisted with the coordination of care between providers, families, and other community resources.
- Handled difficult case situations with tact and professionalism to maintain positive working relationships.
- Implemented new procedures for existing programs.
- Assigned cases to employees, prioritizing tasks to meet upcoming deadlines.
- Maintained accurate documentation of all activities related to client cases.
- Acted as a liaison between multiple agencies providing assistance to clients.
Legal Secretary - Tylyn L. Bozeman, Esq - Syracuse, NY, US
(2016-09 - 2019-08)
- Drafted legal documents and correspondence for various client cases.
- Managed schedules and appointments for attorney and clients efficiently.
- Organized and maintained client files and legal records systematically.
- Assisted in preparing trial materials and exhibits for court proceedings.
- Conducted research on legal procedures and case law as needed.
- Liaised with clients, courts, and other professionals to facilitate communication.
- Processed invoices and managed billing details for client accounts accurately.
- Utilized legal software to streamline document management and filing processes.
Legal Secretary - August J. Nordone, Esq - Syracuse, NY, US
(2004-09 - 2016-08)
- Managed schedules and appointments for attorney and clients efficiently.
- Organized and maintained client files and legal records systematically.
- Drafted legal documents and correspondence for various client cases.
- Assisted in preparing trial materials and exhibits for court proceedings.
- Conducted research on legal procedures and case law as needed.
- Liaised with clients, courts, and other professionals to facilitate communication.
- Processed invoices and managed billing details for client accounts accurately.
- Utilized legal software to streamline document management and filing processes.
- Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel.
- Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
- Proofed documents and submitted to attorneys for review.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Maintained attorney calendars by keeping track of appointments, meetings and conferences.
- Drafted letters and prepared legal correspondence for attorneys and legal assistants.
- Coordinated and scheduled meetings and telephone conferences.
- Processed and distributed invoices to bill clients.
- Organized case files by creating and maintaining document filing systems for easy retrieval of information.
- Transcribed dictation from audio recordings into written form utilizing digital recording equipment.
- Assisted in maintaining department attorney personnel files with utmost confidentiality.
- Received and disbursed incoming mail.
- Photocopied all correspondence, documents and other printed materials.
- Greeted visitors to the office in a professional manner while providing support to attorneys as needed.
- Coordinated court filings including scheduling hearings, filing deadlines and calendaring events.
- Opened new client files and new matters in CMS.
- Checked office supplies stock and placed orders to maintain levels.
- Processed summonses, subpoenas and complaints.
- Assisted in preparation of engagement letters.
- Organized and prioritized caseloads for attorneys.
- Assisted in trial preparation activities such as organizing exhibits, preparing witness binders and assembling jury instructions.
- Routed contracts, agreements and invoices through proper signature process.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Arranged case files and maintained records and notebooks.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Compiled meeting agendas and supportive materials ahead of meetings.
- Composed, edited and typed complex memos and reports with job-related software.
- Took detailed notes in meetings and disseminated information afterward.
- Handled confidential information with discretion and integrity.
Senior Court Office Assistant - Syracuse City Court - Syracuse, NY, US
(1999-04 - 2004-09)
- Assisted judges by preparing legal documents and maintaining case records.
- Conducted research on case law to support judicial decisions and court operations.
- Facilitated the processing of legal paperwork for civil and criminal cases.
- Provided training and guidance to junior staff on office procedures and protocols.
- Maintained confidentiality of sensitive information in compliance with legal standards.
- Utilized court management software to track case progress and deadlines effectively.
- Organized files according to established procedures.
- Greeted visitors in a professional manner and provided assistance as needed.
- Compiled statistical data related to court cases or proceedings as requested by management or staff members.
- Assisted with the preparation of court documents, such as summonses, subpoenas, complaints and orders.
- Answered phone calls from the public regarding legal inquiries or other information requests.
- Maintained calendars for hearings, trials and other proceedings.
- Performed clerical duties such as photocopying, faxing, filing and scanning documents.
- Assisted with jury selection process when required.
- Attended meetings with court officials to discuss new policies or procedures.
- Scheduled appointments for court staff members and attorneys.
- Ensured that all paperwork was filled out correctly prior to being filed with the court clerk's office.
- Prepared reports, briefs and other legal documents for review by attorneys or judges.
- Researched case law when necessary in order to provide accurate information.
- Coordinated transportation arrangements for witnesses or defendants appearing before the court.
- Provided interpretation services between English-speaking individuals and those who speak foreign languages.
- Processed payments for fines or fees associated with court cases.
- Provided administrative support to judges and other court personnel.
- Entered data into computer systems accurately and efficiently.
- Communicated with attorneys and the public regarding court procedures and policies.
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
- Verified application data and account information against legal documentation to determine accuracy and integrity.
- Verified document authenticity to process license application.
- Stocked counters with forms, film and license supplies to maintain inventory levels.
- Evaluated applications and assessment results to determine eligibility and acceptance.
- Recorded vital and fiscal records and accounts.
- Wrote error-free and professional correspondence on behalf of court system.
- Investigated past and current licensees to perform record checks.
- Prepared lists of overdue accounts, license suspensions and issuances.
Eviction Coordinator - Syracuse City Court - Syracuse, NY, US
(1997-05 - 1999-04)
- Coordinated eviction schedules with law enforcement and tenants for efficient processing.
- Managed case files, ensuring accurate documentation of eviction proceedings.
- Communicated legal requirements to tenants regarding eviction notices and processes.
- Collaborated with community resources to provide tenant support and assistance.
- Scheduled court appearances and prepared necessary legal documents for hearings.
- Maintained up-to-date knowledge of local housing laws and eviction procedures.
- Assisted in training new staff on policies and eviction coordination processes.
- Facilitated meetings between landlords and tenants to resolve disputes amicably.
- Composed and revised legal documents, letters, depositions and court documents.
- Met demands of busy collections group by performing high volume of daily calls.
- Maintained accurate records of tenant payments, rental agreements, court orders and other documents related to evictions cases.
- Provided guidance to landlords on the proper steps required for a successful eviction process.
- Advised landlords on strategies for avoiding potential disputes with tenants regarding payment of rent or conditions of tenancy.
- Assisted in developing policies that ensure fair treatment of all parties involved in an eviction proceeding.
- Responded promptly to inquiries from clients concerning the status of their pending evictions cases.
- Reviewed lease agreements prior to execution by both parties.
- Prepared notices of eviction for distribution to tenants as required by law.
- Created reports summarizing key data points from each stage of the eviction process.
