Bea Hasan

Court Clerk - Salina Town Court - Liverpool, NY

(2026-06)

Case Manager Coordinator - Onondaga County Family Court Mediation Program - Syracuse, NY, US

(2025-11 - 2026-01)

• Assisted families in navigating mediation processes and court procedures.
• Coordinated schedules for mediation sessions between families and mediators.
• Documented case information and maintained accurate records for ongoing cases.
• Communicated effectively with clients to gather necessary information for mediation.
• Facilitated meetings to ensure all parties understood mediation objectives and procedures.
• Provided resources and referrals to families seeking additional support services.
• Collaborated with court personnel to streamline case management processes.
• Supported mediators by preparing case files and summarizing pertinent details.
• Provided crisis intervention services when needed.
• Reviewed casework documentation for accuracy, clarity, detail and objectivity relevant to caseload.
• Promoted collaboration across multiple service lines to support and clients.
• Provided emotional support and guidance to clients facing difficult situations.
• Developed and implemented case management plans for clients to ensure their needs were met.
• Researched available resources in the community that could benefit clients' recovery process.
• Assisted with the coordination of care between providers, families, and other community resources.
• Handled difficult case situations with tact and professionalism to maintain positive working relationships.
• Implemented new procedures for existing programs.
• Assigned cases to employees, prioritizing tasks to meet upcoming deadlines.
• Maintained accurate documentation of all activities related to client cases.
• Acted as a liaison between multiple agencies providing assistance to clients.

Legal Secretary - Tylyn L. Bozeman, Esq - Syracuse, NY, US

(2016-09 - 2019-08)

• Drafted legal documents and correspondence for various client cases.
• Managed schedules and appointments for attorney and clients efficiently.
• Organized and maintained client files and legal records systematically.
• Assisted in preparing trial materials and exhibits for court proceedings.
• Conducted research on legal procedures and case law as needed.
• Liaised with clients, courts, and other professionals to facilitate communication.
• Processed invoices and managed billing details for client accounts accurately.
• Utilized legal software to streamline document management and filing processes.

Legal Secretary - August J. Nordone, Esq - Syracuse, NY, US

(2004-09 - 2016-08)

• Managed schedules and appointments for attorney and clients efficiently.
• Organized and maintained client files and legal records systematically.
• Drafted legal documents and correspondence for various client cases.
• Assisted in preparing trial materials and exhibits for court proceedings.
• Conducted research on legal procedures and case law as needed.
• Liaised with clients, courts, and other professionals to facilitate communication.
• Processed invoices and managed billing details for client accounts accurately.
• Utilized legal software to streamline document management and filing processes.
• Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel.
• Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
• Proofed documents and submitted to attorneys for review.
• Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
• Maintained attorney calendars by keeping track of appointments, meetings and conferences.
• Drafted letters and prepared legal correspondence for attorneys and legal assistants.
• Coordinated and scheduled meetings and telephone conferences.
• Processed and distributed invoices to bill clients.
• Organized case files by creating and maintaining document filing systems for easy retrieval of information.
• Transcribed dictation from audio recordings into written form utilizing digital recording equipment.
• Assisted in maintaining department attorney personnel files with utmost confidentiality.
• Received and disbursed incoming mail.
• Photocopied all correspondence, documents and other printed materials.
• Greeted visitors to the office in a professional manner while providing support to attorneys as needed.
• Coordinated court filings including scheduling hearings, filing deadlines and calendaring events.
• Opened new client files and new matters in CMS.
• Checked office supplies stock and placed orders to maintain levels.
• Processed summonses, subpoenas and complaints.
• Assisted in preparation of engagement letters.
• Organized and prioritized caseloads for attorneys.
• Assisted in trial preparation activities such as organizing exhibits, preparing witness binders and assembling jury instructions.
• Routed contracts, agreements and invoices through proper signature process.
• Facilitated communications by forwarding emails, transferring calls and filing documents.
• Arranged case files and maintained records and notebooks.
• Sorted and distributed incoming faxes, letters and emails for office distribution.
• Kept office equipment functional and supplies well-stocked to promote efficient operations.
• Created spreadsheets in Microsoft Excel for record-keeping and reporting.
• Compiled meeting agendas and supportive materials ahead of meetings.
• Composed, edited and typed complex memos and reports with job-related software.
• Took detailed notes in meetings and disseminated information afterward.
• Handled confidential information with discretion and integrity.

Senior Court Office Assistant - Syracuse City Court - Syracuse, NY, US

(1999-04 - 2004-09)

• Assisted judges by preparing legal documents and maintaining case records.
• Conducted research on case law to support judicial decisions and court operations.
• Facilitated the processing of legal paperwork for civil and criminal cases.
• Provided training and guidance to junior staff on office procedures and protocols.
• Maintained confidentiality of sensitive information in compliance with legal standards.
• Utilized court management software to track case progress and deadlines effectively.
• Organized files according to established procedures.
• Greeted visitors in a professional manner and provided assistance as needed.
• Compiled statistical data related to court cases or proceedings as requested by management or staff members.
• Assisted with the preparation of court documents, such as summonses, subpoenas, complaints and orders.
• Answered phone calls from the public regarding legal inquiries or other information requests.
• Maintained calendars for hearings, trials and other proceedings.
• Performed clerical duties such as photocopying, faxing, filing and scanning documents.
• Assisted with jury selection process when required.
• Attended meetings with court officials to discuss new policies or procedures.
• Scheduled appointments for court staff members and attorneys.
• Ensured that all paperwork was filled out correctly prior to being filed with the court clerk's office.
• Prepared reports, briefs and other legal documents for review by attorneys or judges.
• Researched case law when necessary in order to provide accurate information.
• Coordinated transportation arrangements for witnesses or defendants appearing before the court.
• Provided interpretation services between English-speaking individuals and those who speak foreign languages.
• Processed payments for fines or fees associated with court cases.
• Provided administrative support to judges and other court personnel.
• Entered data into computer systems accurately and efficiently.
• Communicated with attorneys and the public regarding court procedures and policies.
• Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
• Verified application data and account information against legal documentation to determine accuracy and integrity.
• Verified document authenticity to process license application.
• Stocked counters with forms, film and license supplies to maintain inventory levels.
• Evaluated applications and assessment results to determine eligibility and acceptance.
• Recorded vital and fiscal records and accounts.
• Wrote error-free and professional correspondence on behalf of court system.
• Investigated past and current licensees to perform record checks.
• Prepared lists of overdue accounts, license suspensions and issuances.

Eviction Coordinator - Syracuse City Court - Syracuse, NY, US

(1997-05 - 1999-04)

• Coordinated eviction schedules with law enforcement and tenants for efficient processing.
• Managed case files, ensuring accurate documentation of eviction proceedings.
• Communicated legal requirements to tenants regarding eviction notices and processes.
• Collaborated with community resources to provide tenant support and assistance.
• Scheduled court appearances and prepared necessary legal documents for hearings.
• Maintained up-to-date knowledge of local housing laws and eviction procedures.
• Assisted in training new staff on policies and eviction coordination processes.
• Facilitated meetings between landlords and tenants to resolve disputes amicably.
• Composed and revised legal documents, letters, depositions and court documents.
• Met demands of busy collections group by performing high volume of daily calls.
• Maintained accurate records of tenant payments, rental agreements, court orders and other documents related to evictions cases.
• Provided guidance to landlords on the proper steps required for a successful eviction process.
• Advised landlords on strategies for avoiding potential disputes with tenants regarding payment of rent or conditions of tenancy.
• Assisted in developing policies that ensure fair treatment of all parties involved in an eviction proceeding.
• Responded promptly to inquiries from clients concerning the status of their pending evictions cases.
• Reviewed lease agreements prior to execution by both parties.
• Prepared notices of eviction for distribution to tenants as required by law.
• Created reports summarizing key data points from each stage of the eviction process.