Beamlak Tekle

Computer Science graduate with hands-on experience providing IT support, troubleshooting hardware and software issues, deploying and configuring systems, and maintaining enterprise technology environments. Skilled in Linux and Windows operating systems, hardware diagnostics, system validation, network connectivity, and technical problem-solving. Proven ability to collaborate with cross-functional teams, document technical processes, and deliver reliable support in fast-paced, high-volume environments.

Senior Server Support Tech - Quanta Manufacturing - La Vergne, TN

(2026-02 - 2026-07)

• Installed, deployed, configured, and supported NVIDIA GB200 and GB300 GPU servers by diagnosing and resolving 20+ hardware and system issues daily, ensuring high availability and reliable operation in enterprise data center environments
• Performed firmware, BIOS, and driver updates while troubleshooting Linux-based server systems, documenting technical issues, and collaborating with engineering teams to improve system reliability and reduce downtime
• Supported Linux and Windows-based environments by validating system health, configuring hardware, verifying network connectivity, and assisting with server deployment and infrastructure readiness
• Collaborated with engineering and manufacturing teams to investigate hardware and system issues, document repair procedures, and improve troubleshooting workflows while maintaining compliance with standard operating procedures
• Assisted with rack installation, Ethernet cabling, hardware inventory, and equipment setup while providing technical support, maintaining detailed documentation, and ensuring high system availability in a fast-paced production environment

AI Studio Fellow - Chambers Capital Ventures - Remote

(2025-08 - 2025-12)

• Analyzed operational process logs and time-series KPIs using Python and SQL-based data analysis techniques to identify workflow bottlenecks and recommend process improvements
• Built predictive machine learning models that identified high-delay operational tasks with over 70% accuracy, supporting data-driven decision making
• Collaborated with a multidisciplinary team to develop dashboards, metrics, and workflow recommendations that improved operational visibility

Tech Developer - SEO Tech Developers - New York, NY

(2024-05 - 2024-08)

• Built a full-stack web application with RESTful APIs using Python (Flask) and MySQL, gaining hands-on experience in backend scalability and frontend design
• Completed an intensive software engineering program focused on full-stack development, data structures, and algorithms through project-based learning and collaborated in a SCRUM-style team to improve user engagement and accessibility

Undergraduate Student Researcher - Truman State University - Kirksville, MO

(2023-08 - 2024-05)

• Collected, cleaned, and analyzed experimental datasets using statistical methods and machine learning techniques to evaluate cognitive load during visualization tasks
• Collaborated with researchers to design experiments, analyze results, and communicate findings through technical reports and presentations

Bachelor of Science - Computer Science, Minor in Statistics - Truman State University (2025-12)

Online Certificate - Machine Learning Foundations - Cornell University