Experienced operational management professional with 8+ years in retail and hospitality
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Experienced and highly organised professional with over 8 years' experience in retail, hospitality, and operational management. Strong background in rota scheduling, staffing coordination, and handling urgent operational issues. Currently studying Health, Social Care and Wellbeing (Second Year). Calm under pressure and confident working independently in remote environments.
Part-Time Warehouse Operative at Lidl (2022-11 – Present)
Fast-paced warehouse operations, following procedures accurately and supporting daily workflow.
Restaurant General Manager at Firezza Pizza (2022-05 – 2022-11)
Managed rota scheduling, sickness cover, recruitment, training, and ensured operational continuity.
Supermarket Team Leader at Co-op (2021-06 – 2022-05)
Managed staff coordination, daily operations, and customer service issues.
Assistant Manager at Five Guys (2014-09 – 2018-08)
Handled rota planning, staffing, training, and acted as manager in charge when required.
Assistant Manager at Domino's Pizza (2013-09 – 2014-09)
Managed daily operations, staffing, stock control, and customer service.
Health, Social Care and Wellbeing
