Becca Adams

Provided new implementation training and continuous training to over 200 associates while coordinating training schedule, creating training materials and computer based training modules to support associate learning. Leading the Workforce Management Employee Engagement team within the department for over 100 associates. Providing support with day to day operations for the Medicare and Provider Payment Integrity departments including scheduling, forecasting, real time management, and data analysis.

Workforce Management Analyst 2 - Humana

(2019-12)

• Provided new implementation training and continuous training to over 200 associates while coordinating training schedule, creating training materials and computer based training modules to support associate learning.
• Leading the Workforce Management Employee Engagement team within the department for over 100 associates.
• Providing support with day to day operations for the Medicare and Provider Payment Integrity departments including scheduling, forecasting, real time management, and data analysis.
• Successfully implemented new software system within line of businesses including assisting in the management of the project.
• Led weekly project management meetings for team to review upcoming action items and status updates.
• Providing data and status updates to executive leadership within supported departments.
• Supporting 6 leaders and approximately 80 associates to encourage best practices and adopt performance management measures.

Clinical Education Intern - Humana

(2019-05 - 2019-12)

• Facilitated and coordinated company-wide career events to support the talent development of associates.
• Led the project management and execution of a professional development offering focusing on stretch opportunities to develop skills; 763 associates attended the session with a 91% favorable rating of the offering providing an investment to their career development.
• Assisted in creating development guides based on analysis of "Voice of the Employee" survey data; completed approximately 20 development guides during internship.

Patient Care Associate - Baptist Health

(2017-04 - 2018-03)

Certified Nursing Assistant - Symphony at Oaklawn

(2015-08 - 2017-04)

• Led a team of 4 nursing assistants on shift assignments to ensure daily goals and tasks were completed.
• Assisted in the onboarding and facilitation of training to new nursing assistants.
• Assisted in the planning and execution of daily living activities for 20 geriatric patients daily.

Bachelor of Science - Healthcare Administration - West Governors University