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Becky Shelton

Becky Shelton

Hospitality • Senior Living • Life Enrichment • Customer Service Leadership

Fargo, City of Fargo, CassMember since February 8, 2026
Customer Service LeadershipPerson-Centered CareMDS 3.0 Activity ReportingBar OperationsInventory Management
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About

Compassionate, high-energy life enrichment and hospitality professional with 20+ years of experience creating meaningful experiences for seniors, families, and guests. Recognized for strong relationship-building, exceptional customer service, program creativity, and leadership across interdisciplinary teams. Adept at designing engaging programs, coordinating events, and supporting person-centered care with warmth and professionalism.

Experience

Director of Life Enrichment - CHI Riverview Senior Living - Moorhead, MN

(2025-02)

  • Lead daily life enrichment programs including water aerobics, movie matinees, chime choir, trivia, and happy hour.
  • Oversee, schedule, and mentor volunteers to support high-quality resident engagement.
  • Collaborate with families and interdisciplinary teams to support holistic well-being.
  • Design innovative programming that enhances physical, emotional, social, and cognitive wellness.

Bartender - Hilton Garden Inn & Suites - Fargo, ND

(2022-02)

  • Provide exceptional hospitality for weddings, corporate events, and large gatherings.
  • Maintain organized bar operations, perform inventory management, and ensure guest satisfaction.
  • Train new staff in service standards, drink preparation, and event workflow.

Director of Life Enrichment - Eventide Sheyenne Crossings - West Fargo, ND

(2015-01 - 2024-11)

  • Directed life enrichment programs for 64 residents across assisted living and memory care.
  • Completed documentation, assessments, and federal MDS 3.0 activity reporting with accuracy.
  • Coordinated intergenerational programming, fundraisers, themed events, and community partnerships.
  • Supervised and developed staff to enhance program quality and resident involvement.
  • Served as key contributor to care planning teams, advocating for resident-centered engagement.

Education

B.S. - Recreation Management; Hospitality & Tourism Minor - North Dakota State University

AAS - Medical Transcription - Bismarck State College

Skills

HospitalitySenior LivingLife EnrichmentCustomer Service Leadership

Reviews