Belkys Carbo

Bilingual HR Generalist and HR Operations Professional with 18+ years of progressive experience supporting corporate, healthcare, municipal, and nonprofit organizations ranging from 300 to 48,000+ employees. Comprehensive expertise in employee lifecycle management, onboarding/off-boarding, employee relations support, HRIS administration (Oracle, PeopleSoft, UKG, Paylocity), multi-state compliance, Level II background screening, I-9/E-Verify, FMLA/LOA administration, workers' compensation coordination, payroll/timekeeping audits, and regulatory documentation oversight. Recognized for strengthening compliance tracking systems, improving documentation accuracy, supporting high-volume service center environments, and partnering cross-functionally with leadership and finance.

Seeking fully remote or hybrid HR Generalist, HR Operations, or HR Compliance roles.

HR Assistant at Catholic Charities – Diocese of St. Petersburg (2025-09 – Present)

• Manage full-cycle onboarding for new hires and temporary staff, including bilingual orientation sessions.
• Create and initiate new employee profiles in Paylocity, ensuring accurate data entry and compliance documentation.
• Monitor 5-year Level II background re-screenings, Safe Environment recertifications, and 2-year MVR compliance requirements.
• Designed and implemented compliance tracking systems to reduce risk, strengthen documentation follow-up, and improve regulatory accuracy.
• Coordinate workers' compensation claims and forward required documentation for carrier review.
• Administer incident reporting system access for new hires and temporary employees.
• Support recruitment through pre-screening and resume review.
• Administer I-9 verification and E-Verify compliance.
• Process Personnel Action Forms (PAFs), fingerprint registrations, and reimbursement documentation.
• Perform employee file reconciliation and documentation audits.
• Digitized inactive volunteer and internship files into secure shared drive to improve audit readiness.
• Maintain electronic personnel records and ensure ongoing nonprofit regulatory compliance.
• Support internal audits and documentation reviews to ensure continuous compliance.

Personnel Assistant at City of Tampa (2024-09 – 2025-03)

• Processed HR transactions and maintained personnel records in compliance with public sector regulations.
• Managed timekeeping discrepancies and employee record updates.
• Generated compliance reporting data supporting audit readiness.
• Served as Records Retention Coordinator.
• Maintained confidential personnel records and ensured compliance with records retention policies.

HR Associate at Fanatics, Inc. (2022-03 – 2024-03)

• Supported HR operations for a 300+ employee workforce.
• Investigated employee relations matters and provided policy guidance.
• Led new hire orientations and processed onboarding transactions.
• Conducted payroll audits and tracked leave of absence updates.
• Partnered with management on policy interpretation and compliance.

HR / HRSC Admin Support II at Quest Diagnostics, Inc. (2014-01 – 2022-03)

• Supported HR operations for a 48,000+ employee healthcare workforce.
• Managed 25–40 onboarding cases weekly pre-COVID including background screenings and I-9 compliance.
• Scaled onboarding volume to 70+ new hires weekly during COVID workforce expansion.
• Served as SME for onboarding workflows and Oracle HRIS standards.
• Processed voluntary and involuntary terminations, severance payouts, and RIF procedures.
• Partnered with IT to map 3,000 job descriptions to appropriate screening packages.

Global Benefits Administrator / Quality Assurance Analyst / Benefits Consultant at Marsh & McLennan Companies, Inc. (2001-01 – 2007-12)

• Supported enterprise HRIS conversion from Genesis to PeopleSoft.
• Served in Employee Service Center resolving inquiries related to benefits, payroll, and HR systems.
• Promoted to QA Analyst conducting call audits and performance evaluations.
• Trained outsourced service center staff in NYC and Texas during transition.
• Administered benefits for 45,000+ U.S. workforce.
• Supported open enrollment and FMLA/LOA administration.

Bachelor's Degree – Hillsborough Community College

Associate's Degree in Occupational Studies – The Wood School

High School Diploma – Norman Thomas High School