Ben Wilson

Contact center and multi-unit sales team executive specializing in consultative selling methodology and strategic CRM pipeline management. Known for leveraging enterprise-level CRM capabilities to distribute and leverage lead conversion through opportunity and task management. Always looking for the processes and behaviors needed to convert customers earlier in the sales cycle.

I am well versed in working with pre- and post-sale development teams around lead form and website messaging. As a Strategic Sales Director, I would help our team manage lead and call data, by analyzing QA and sales process execution along with pipeline management to produce exceptional sales results. On the back end, I believe in understanding customer segmentation data to inform marketing of cycle times.

Data collected is then used to determine automated email blasts relative to seasonal activity around brands, products, & services.

Strategically I look for ways to improve conversion and increase average sales value through proven consultative selling techniques. I am experienced in coaching both sales supervisors and sales consultants in identifying behavioral opportunities. As a charismatic leader, I am an enterprise-level team motivator focused on developing my sales staff and recognizing performers.

I understand the importance of cross-functional collaboration, data analytics, and industry conditions to inform my strategic approach to sales team management at the enterprise level. I am an advanced user of Salesforce and Tableau and have a history of many years of helping sales teams exceed sales targets of $100M to $150M annually and improving KPIs through skill development.

Moody, BA Theology

Graduated May, 2005