Beni Labrada

Experienced claims adjuster with 15 years in the insurance industry and more than 9 years handling litigated claims across workers' compensation, general liability, and auto lines. Skilled in managing catastrophic, death, mental-stress, complex indemnity, and subrogation matters, and in coordinating with defense counsel, medical professionals, reinsurers, and regulatory bodies. Trains and mentors new adjusters, presents to industry audiences, and has consulted on claims-management software design.

Seeking a role with a people-centered employer that offers a clear path toward a claims staff-management position.

Claims Adjuster at Alaska Municipal League Joint Insurance Association / Alaska Public Risk Alliance (AMLJIA/APRA) (2012-01 – 2025-11)

Advanced from Claims Assistant/Clerk: managed the complete electronic claims library, established new claims, coordinated claimant travel, and supported Property/Casualty and Workers' Compensation adjusters.

• Adjusted litigated workers' compensation claims, including catastrophic, death, mental-stress/psych, complex indemnity, and subrogation matters, with more than 9 years of litigation experience.
• Adjusted general liability claims and auto comprehensive and collision claims across a diverse member base.
• Coordinated with defense counsel, nurse case managers, reinsurers, excess carriers, brokers, employers, and CMS to resolve disputed and high-exposure claims.
• Pursued independent medical examinations (IMEs) and filed controversions as necessary to manage claim outcomes.
• Filed the Annual Report with the Alaska Workers' Compensation Board and provided Section 111 reporting to CMS, maintaining regulatory compliance.
• Trained new claims adjusters and delivered informational presentations to conferences and organizations; traveled to remote areas of Alaska as needed.

Claims Software Consultant at PCIS (2026-02 – Present)

• Serve as subject-matter expert guiding the development of new claims-management software.
• Design claim and litigation workflows drawn from 15 years of front-line adjusting experience.
• Brief C-suite and executive staff on industry technological developments and best practices.

Paralegal at Chicklo Law Group (2026-03 – 2026-05)

• Prepared and filed legal documents, including filings for personal injury and workers' compensation claims.
• Assisted with the settlement and litigation of personal injury claims; provided new-client intake and produced reports.
• Implemented improvements to physical and digital office workflows and managed supplies across two office wings.

Convention Chair (In-Person & Online) at Escapadecon Foundation (2020-02 – Present)

• Manage a year-round staff of twenty plus a large volunteer event team during conventions — direct people-management experience.
• Organize an annual 150-attendee in-person convention and a 200+ attendee online convention; review and renew vendor contracts.
• Oversee presenters, content, on-site contractors, social media accounts, and websites.

Administrative Assistant at AFLAC / American Family Life Assurance Company (2011-06 – 2012-01)

• Handled professional office correspondence in compliance with HIPAA, scheduled appointments, recruited staff, and served as IT lead for Alaskan AFLAC agents.

Bachelor of Arts in Liberal Studies