Benita Lewis

Detail-oriented Paralegal and Administrative Support Professional with a strong foundation in legal procedures, client communication, and document management. Experienced in handling high-volume interactions, maintaining accurate records, and supporting daily operations in fast-paced environments. Proven ability to apply legal knowledge alongside customer service and administrative expertise to deliver efficient and professional results.

Administrative & Client Support Specialist at Various Roles (2022 – Present)

Provided administrative, operational, and client support across transportation, manufacturing, and financial services environments

• Managed high volume inbound and outbound communications while maintaining professionalism and accuracy
• Maintained detailed records, documentation, and data entry processes
• Assisted with scheduling, coordination, and service delivery
• Applied strong attention to detail and problem-solving in daily operations

Driver at Kenn Folks Transportation (2024-03 – 2025-04)

• Safely operated company vehicles in compliance with traffic laws
• Transported clients while ensuring safety, punctuality, and professionalism
• Delivered excellent customer service and maintained positive client interactions

Production Associate / Quality Support at MAU Workplace Solutions (Bosch) (2023-12 – 2024-03)

• Verified product accuracy and labeling to meet quality standards
• Maintained inventory counts and submitted work orders for processing
• Identified discrepancies and ensured operational efficiency

Customer Service Representative / Webinar Moderator at Retirement Risk Advisors (2022-04 – 2023-06)

• Managed inbound and outbound client communications in high-volume settings
• Moderated webinars and supported virtual event coordination
• Maintained client records, performed mail merges, and distributed documentation
• Provided professional and timely customer service

Paralegal Studies in Paralegal Studies – Columbus Technical College (2011 – 2011)