Benjamin Armes

Motivated college graduate currently holding a Bachelor's degree in Computer Programming. Showcases strong skills in Java, C++, and Python.

Experience includes programming an augmented reality application and collaborating in hackathons, emphasizing effective teamwork and a commitment to helping others.

Programmer at KSU Hackathon Team (2022-12 – 2023-01)

• Created an augmented reality application to showcase innovative technology solutions.
• Designed User interfaces and graphics using a variety of programming languages including Python, C++, and Java.
• Created innovative software solutions for multiple hackathon projects, enhancing overall project outcomes.
• Collaborated with team members to design and implement effective coding strategies, improving project workflows.
• Participated in KSU Hackathon as part of a collaborative team, developing solutions under time constraints.

Service Desk Attendant at Kennesaw State University (2023-07 – 2025-06)

• Greeted customers, answered queries, and managed gym equipment for the Recreation & Wellness Center.
• Coordinated with other team members to help assist patrons beneficially with various requests and/or questions.
• Worked with team members to understand customer needs, recommend appropriate options, and support overall sales efforts.

Customer Service Representative at Kennesaw State University (2023-06 – 2024-06)

• Member of a customer service team that assisted in-person or on-the-phone customers with various KSU-related questions by providing excellent, meaningful answers with a friendly attitude.
• Assisted with various KSU-related events and activities.
• Managed and prioritized service tickets.

T3 Customer Service Agent at Equifax (2026-08 – 2026-09)

• Provided exceptional support to clients through phone and online communication.
• Resolved customer inquiries using internal databases and knowledge management systems.
• Provided technical support over the phone when needed.

Bachelor of Science in Computer Game Design and Development – Kennesaw State University (2025-12)

High School Diploma – Norcross High School (2021-06)