Benjamin Block

Accomplished Senior Program Manager with over 15 years of experience delivering complex IT initiatives, enterprise transformations, and systems integrations across healthcare, financial, and insurance environments. Skilled in managing scope, budgets, schedules, risks, and cross-functional teams while aligning executive and stakeholder expectations. PMI-certified with expertise in Agile and Waterfall methodologies, Salesforce, SAP S/4HANA, Workday, data migration, and enterprise integration.

Contract Senior IT Project Manager at Labur LLC. - Sensata Technologies (2025-08 – 2026-04)

Led diverse internal, external, and offshore teams in delivering an enterprise-wide financial solution for Material Deficiencies identified in Sarbanes-Oxley audits, managing project scope, resources, and adherence to corporate standards and best practices.

• Partnered with executive leadership to generate detailed status reports on cost, scope, quality, schedule, and risk mitigation, proactively surfacing risks and supporting PMO oversight.
• Managed the planning, execution, and ongoing monitoring of multiple business transformation initiatives, incorporating dependency and resource management with cross-team collaboration to meet project milestones, timelines, and constraints.
• Supervised data migration and systems integration activities, ensuring smooth transitions and robust quality assurance for critical applications.

Senior Program Manager - INTEGRATION PMO at CVSHealth (2014-09 – 2024-11)

Orchestrated multiple teams, effectively managed project resources, budgets, schedules, and quality standards, and instituted PMO processes that reduced project timelines by 25% while enhancing safety compliance by 30% across the company.

• Delivered various projects up to 10% ahead of schedule and 15% under budget by overseeing project scope, timelines, and risks with Microsoft Project and JIRA, significantly boosting stakeholder satisfaction through clear and timely updates.
• Championed the implementation and integration of enterprise CRM and Salesforce projects, overseeing middleware and custom integrations to streamline lead-to-order operations while coordinating cross-functional stakeholders.
• Facilitated IT Financial data, Retirement Plan, and HR integration following acquisitions by merging two payer systems into SAP S4 and Workday, achieving 15% cost savings and enhancing operational performance.
• Implemented Agile methodologies that optimized the execution of over 1,000 projects, reinforcing best practices in risk and change management.
• Utilized MS Project and Smartsheet to monitor a robust portfolio of 1,000+ projects, ensuring strategic alignment, effective resource allocation, and proactive risk mitigation.

Contract Senior Project Manager at TEKsystems – Amica Insurance (2014-02 – 2014-09)

Managed the integration of subrogation demand and automated claims processing, coordinating project scope, timelines, and cross-functional resources to achieve a 25% reduction in processing time.

• Devised comprehensive business cases for system integration, streamlining decision-making processes.

Sr. Project Manager – Program Management Office – IT at United Natural Foods Incorporated (2012-09 – 2014-02)

Contributed to the establishment of the PMO and enhanced Master Data Management, improving project planning and resulting in a 30% reduction in project turnaround times.

• Coordinated risk management sessions that improved overall project risk mitigation by 30%.

Sr. Program Manager at Fidelity Investments (2010-11 – 2012-09)

Spearheaded the delivery of Super Six program solutions by coordinating cross-functional teams and managing resources with Smartsheet, successfully achieving all project milestones on time and increasing senior leadership visibility into progress.

• Directed the successful implementation of innovative data processes and methodologies using SAP S/4HANA and Workday, cutting data handling time by 30%, enhancing reporting accuracy, and empowering leadership to make prompt, data-driven decisions.

Program Administration Manager / Chief of Staff at Commonwealth of Massachusetts Information Technology Division (2009-11 – 2010-11)

Administered statewide IT Consolidation initiatives by developing work plans, managing project timelines, and tracking milestones, improving milestone achievement rates by 20%.

Sr. Program Manager at Blue Cross & Blue Shield of Rhode Island (2007-11 – 2009-11)

Pioneered a multi-million-dollar program to replace the core Adjudication Engine from LRSP to Trizetto Facets, coordinating cross-functional teams and managing scope, timelines, resources, and budget to ensure on-schedule and within-budget delivery.

Sr. Program Manager at MetLife Auto & Home (2005-04 – 2007-02)

Sr. Consultant / Chief Financial Officer / Owner – Partner at Synergy Consultants Inc. (2003-03 – 2005-11)

Sr. Director / Senior Supervising Broker at Quick & Reilly Inc. (2000-05 – 2003-03)

Sr. Director Retirement Plan Sales & Marketing at General American Life Insurance Company (1997-09 – 2000-03)

Advanced Master's Certificate in Project Management – George Washington University - ESI (2005-02 – 2006-02)

Master of Management in Project Management – CAMBRIDGE COLLEGE (1997-09 – 2001-05)

Certificate of Advanced Studies in Organizational Design and Development – CAMBRIDGE COLLEGE (1997-09 – 2001-05)