Bennet Balbontin Murray

As a committed, adaptable, responsible and organized individual, I successfully self-trained taking ownership of diverse projects during my almost 4 years' experience as a product sales analyst in Mexico City, where I had high order processing volumes and improved efficiency to the order/data entry process resulting increased revenue. Leading annual account projects I enjoyed working as part of a team where I often had to train my coworkers, including managers, to deal with the high challenges and pressure from the internal sales Representatives in USA to have orders processed on a strict daily deadline. I have excellent communication skills which were crucial in order to maintain great efficiency while working for Lone Star National Bank, and continual improvements to processes to ensure team growth.

I am always looking to expand my skills and enjoy learning different platforms and techniques, achieving results to make decisions which lead to success.

Import & Export Specialist - Benalartu LLC Import & Export MX-USA

(2024-11 - 2025-05)

Coordinating all aspects of foreign trade business transactions from Mexico to the USA, including arranging the trade, coordinating the shipment, and overseeing the delivery of goods.

Marketing Sales Administrator - St. Jude Candle Company

(2023-02 - 2024-09)

Sales Administartion Team, supporting with order entry processing and assisting with different tasks, such as catalog development, updating upc list, customer pricing, and marketing needs.

Preschool Lead Teacher - Interfaith Child Development Center - The Woodlands, Tx, 77381

(2017-05 - 2017-09)

Responsible for teaching, caring for, and supervising children. Writing and implementing lesson plans, communicating with parents, attending all staff meetings and other school events, and other duties. Plan and implement daily activities and weekly lesson plans that align with the curriculum for the class.

• Prepare the learning environment for the classroom and coordinate during planning or via email with other teachers on the team for the implementation of the classroom curriculum
• Prepare assessments twice a year for children, based on goals and guidelines for assigned age group.

Call Center Specialist I - Lone Star National Bank - Pharr Tx, 78577

(2021-01 - 2022-07)

Provided support to all operations functions within the Call Center.

• Complied with all federal and state laws and regulations, and all established bank policies and procedures.
• Completed and maintained related reports, records, and files.
• Actively cross-sells bank products and services.

Product Sales Analyst - Compucom Systems, CCSI Gsc México S.A. de C.V.

(2013-06 - 2016-11)

Serving as primary analytic support for the Hardware and Software Area, developing processes to create, edit, track and monitor sales orders; for a major account; PNC Bank. Responsible for leading the special annual PNC Bank projects in México. Reported regularly to managers in Mexico and the U.S.A on improvements, future project plans to improve efficiency in the accounts.

• Coordinated training sessions for new and senior coworkers.
• Supported other Compucom accounts as a backup when the volume was high and help was needed.
• Assign the team's tasks in order to have more structure and productivity.
• Creating reports on results using SalesForce.com
• Dominated DIMS Data operating systems program for management software for order entry, and received acknowledgement from superiors on various occasions.
• Achieved various software certifications for product knowledge.
• For the third consecutively year I was self-trained and lead the PNC Bank projects from U.S.A team to Mexico resulting in more than 10 million USD in revenue.
• Outstanding results for processing and lowest errors on order processing in my team.

Entertainment News Administrator - Univision Television Broadcasting Company, Mexico S.A. de C.V.

(2010-04 - 2012-08)

• Assisted in "Logins"; captured on computer the recorded interview from Dictaphone, paraphrasing, elaborating each 60 words a document.
• Answered phone calls, provided information and redirected as necessary to different departments
• Performed routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files
• Gained positive feedback at performance reviews and was recognized as a hard worker who always showed initiative and went the extra mile.

Diploma - Pastry and Baking Arts - Maricú Culinary Arts Center (2016)

Secondary School Diploma - Westhill Institute (2006)

High School Diploma - Westhill Institute (2011)