Regional Clinical Operational Administrator - HomeCare Hospice / Legacy Hospice - Jackson, MS 39211
(2014-01 - 2024-09)
Lead and oversee daily operations of hospice care services, and operations of 3 HomeCare Hospice Offices in New Albany, MS, Hattiesburg, MS, Gulfport, MS, and Jackson, MS with a very high rate of staff retention in leadership positions, and field staff.
- Ensure compliance with federal, state, and local healthcare regulations, including Medicare/Medicaid guidelines.
- Implement and monitor quality assurance programs to improve patient care outcomes.
- Coordinate interdisciplinary team meetings to discuss patient care plans, treatment options, and family needs.
- Collaborate with healthcare providers, families, and patients to ensure the best possible end-of-life care.
- Manage budget and resource allocation to optimize operational efficiency while maintaining patient care quality.
Social Work Case Manager - Merit Health Rankin - Brandon, MS 39042
(2012-08 - 2014-01)
- Conduct psychosocial assessments and develop individualized care plans for patients with complex medical and social needs.
- Coordinate discharge planning and post-hospital care for patients transitioning to home care, skilled nursing facilities, and other settings.
- Provide crisis intervention and emotional support to patients and families dealing with acute illness and hospitalization.
- Collaborate with medical teams, including physicians, nurses, and other case managers, to ensure comprehensive and coordinated care.
- Advocate for patients to receive appropriate services and resources, including financial assistance programs and community referrals.
- Utilize Electronic Medical Records (EMR) to document case notes, treatment plans, and patient progress.
Social Service Director - Briar Hill Rest Home - Florence, MS 39073
(2010-06 - 2012-08)
- Marketing and Nursing Home Admissions to the facility
- Patient assessments, charting, and care planning
- Provide psychosocial support to patient and families
- Advocacy for patients
- Training and education
- Member of several committees for regulatory compliance
Social Work - Providence Hospice - Jackson, MS 39211
(2006-10 - 2010-08)
- Documentation and maintaining regulatory compliance
- Advocacy
- End of life support
- Emotional and spiritual support to family and patient
- Care planning
- End of life planning
- Resource connection
Social Services - Comperes Nursing Home - Jackson, MS 39202
(2003-01 - 2005-10)
- Marketing and Nursing Home Admissions to the facility
- Patient assessments, charting, and care planning
- Provide psychosocial support to patient and families
- Advocacy for patients
- Training and education
- Member of several committees for regulatory compliance
Social Services - Trinity Health and Rehab - Clinton, MS
(2000-01 - 2003-08)
- Marketing and Nursing Home Admissions to the facility
- Patient assessments, charting, and care planning
- Provide psychosocial support to patient and families
- Advocacy for patients
- Training and education
- Member of several committees for regulatory compliance
Social Services - Pinehaven Nursing Home - Clinton, MS
(1998-01 - 2000-01)
- Marketing and Nursing Home Admissions to the facility
- Patient assessments, charting, and care planning
- Provide psychosocial support to patient and families
- Advocacy for patients
- Training and education
- Member of several committees for regulatory compliance
QA/Education Nurse/Assit Admin - Pax Hospice - Jackson, MS
(2005-04 - Present)
- Assist in the coordination and documentation of staff education and competency programs
- Support QA processes by collecting and reviewing quality data and reports
- Maintain accurate records for employee training, certifications, and compliance documentation
- Help prepare for internal and external audits or surveys for regulatory compliance
- Collaborate with clinical and administrative teams to ensure continuous quality improvement
- Review clinical documentation for accuracy with LCD's, HOPE Tool, review of admission and discharge documentation
- Assist with coordination of everyday patient and staff needs
- Accuracy of Payroll, and Account Receivables
- Review of current policy and procedures
