Secretary at Nabors and Sons Speed Shop (2015-09 – 2026-01)
- Organized appointment schedules for staff, enhancing office operations and improving time management.
- Maintained a clean and organized reception area for welcoming customers.
- Answered incoming phone calls, responded to inquiries, and transferred calls.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Coordinated communication between departments, ensuring seamless workflow and collaboration.
- Prepared correspondence and documents using office software and equipment.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Developed and maintained filing systems to ensure easy access to documentation.
- Sorted and sent mail and packages to appropriate recipients.
- Greeted visitors and directed to appropriate location or person.
- Updated contact lists regularly and created new contacts.
- Managed customer inquiries and provided accurate information about products and services.
- Processed invoices and tracked payments from vendors and clients, ensuring accurate financial records.
- Assisted with inventory tracking and coordinated supply orders for shop materials.
- Supported event planning efforts for community outreach activities at the speed shop.
Receiving Clerk at Revman International (2014-09 – 2015-08)
- Received and inspected incoming shipments for quality and accuracy.
- Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
- Verified that all merchandise was in good condition upon arrival, and reported any discrepancies or damages immediately.
- Inspected delivered items for damage or defects; returned unacceptable items to vendor immediately.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Coordinated with suppliers to promptly resolve shipment discrepancies, ensuring accurate inventory levels.
- Coordinated with purchasing department to resolve invoice discrepancies promptly.
- Investigated missing packages and shipments quickly by contacting carriers directly.
- Identified non-conforming materials from vendors and communicated discrepancies to suppliers for resolution.
- Utilized warehouse management systems to track inventory movements.
- Updated inventory records accurately to reflect stock levels, facilitating efficient inventory management.
- Communicated with departments to streamline inventory processes effectively.
- Reviewed work orders to check correctness of deliveries.
- Ensured timely processing of receipts into ERP system.
- Completed necessary paperwork including packing slips, bills of lading, receiving reports, accurately and on time.
- Routed received merchandise to proper storage areas according to product specifications.
Data Clerk at Arvato Digital Services Llc (2010-11 – 2014-09)
- Entered large volumes of data accurately into computer systems according to established procedures.
- Recorded and organized data entries in company database systems.
- Verified accuracy of information in digital files and spreadsheets.
- Verified data accuracy by comparing it to source documents and corrected any discrepancies.
- Supported quality control by reviewing data for inconsistencies or errors.
- Organized hard copy files into digital databases for easy access and retrieval.
- Supported team members in data retrieval and reporting to enhance project outcomes.
- Collaborated with colleagues to streamline data management processes.
- Trained new staff on data entry procedures and system usage.
- Addressed user inquiries regarding database errors or inconsistencies promptly to maintain operational efficiency.
- Ensured confidentiality of sensitive customer information and documents to protect data integrity.