Bethany Newell
Public health professional with emergency preparedness expertise
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About
Public health professional with over 4 years of experience in emergency preparedness and response, infectious disease prevention, and community health. Hands-on background in COVID-19 contact tracing and case investigation, emergency response program development, and care coordination across diverse patient populations. Holds a Master of Public Health with a concentration in emergency preparedness and response.
Experience
Administrative Billing Specialist - Towne Square Chiropractic
(2025-01)
- Manage end-to-end patient communications, ensuring timely and accurate follow-up across all touchpoints.
- Oversee complex scheduling operations and maintain sensitive patient data with strict attention to confidentiality.
Emergency Preparedness and Response Public Health Intern - Litchfield Fire Department
(2025-01 - 2026-12)
- Led the restructuring of the community emergency response team (CERT) program, overseeing full curriculum redesign.
- Conducted research, stakeholder interviews, and program evaluations to develop and validate a successful training curriculum.
- Analyzed emergency response data to identify trends and strengthen community preparedness planning.
Pharmacy Liaison - Shields Health Solutions
(2023-01 - 2024-12)
- Ensured specialty medications were affordable, accessible, and available to patients, saving local patients $2 million in the first 3 months.
Transitional Care Specialist - VillageMD
(2021-01 - 2022-12)
- Enhanced post-hospital patient care through medication management, community outreach, and targeted health education.
- Contributed to improving the Medicare Star Rating to a company record of 4.81.
Contact Tracing and Case Investigation Specialist - New Hampshire Department of Health and Human Services
(2020-01 - 2021-12)
- Conducted contact tracing and case investigation to contain the COVID-19 outbreak across the state, coordinating directly with emergency response teams.
- Managed medical records, delivered staff training, and served as a subject-matter resource for clinical and operational questions related to disease surveillance.
Education
Master of Public Health - Emergency Preparedness and Response - Southern New Hampshire University (2026-12)
Bachelor of Science - Public Health - University of New England (2019-12)
