Bethany Newell

Public health professional with over 4 years of experience in emergency preparedness and response, infectious disease prevention, and community health. Hands-on background in COVID-19 contact tracing and case investigation, emergency response program development, and care coordination across diverse patient populations. Holds a Master of Public Health with a concentration in emergency preparedness and response.

Administrative Billing Specialist - Towne Square Chiropractic

(2025-01)

• Manage end-to-end patient communications, ensuring timely and accurate follow-up across all touchpoints.
• Oversee complex scheduling operations and maintain sensitive patient data with strict attention to confidentiality.

Emergency Preparedness and Response Public Health Intern - Litchfield Fire Department

(2025-01 - 2026-12)

• Led the restructuring of the community emergency response team (CERT) program, overseeing full curriculum redesign.
• Conducted research, stakeholder interviews, and program evaluations to develop and validate a successful training curriculum.
• Analyzed emergency response data to identify trends and strengthen community preparedness planning.

Pharmacy Liaison - Shields Health Solutions

(2023-01 - 2024-12)

• Ensured specialty medications were affordable, accessible, and available to patients, saving local patients $2 million in the first 3 months.

Transitional Care Specialist - VillageMD

(2021-01 - 2022-12)

• Enhanced post-hospital patient care through medication management, community outreach, and targeted health education.
• Contributed to improving the Medicare Star Rating to a company record of 4.81.

Contact Tracing and Case Investigation Specialist - New Hampshire Department of Health and Human Services

(2020-01 - 2021-12)

• Conducted contact tracing and case investigation to contain the COVID-19 outbreak across the state, coordinating directly with emergency response teams.
• Managed medical records, delivered staff training, and served as a subject-matter resource for clinical and operational questions related to disease surveillance.

Master of Public Health - Emergency Preparedness and Response - Southern New Hampshire University (2026-12)

Bachelor of Science - Public Health - University of New England (2019-12)