Substitute Paraprofessional - Prince Georges County Public Schools - 14201 School Lane Upper Marlboro, MD 20772
(2026-03)
- Assists teacher in guiding class discussions; assists students experiencing difficulties; takes charge of a group of students working on a project as needed; provide activities for the class while the teacher is working with a small group or is otherwise engaged.
- Work with individual and groups of students to reinforce instructions previously initiated by the teacher.
- Provide personalized attention and assistance to students to develop or improve skills in the academic, technical or specialized areas of instruction assigned.
- Performs tasks which are in support of the teaching-learning process.
- Assist one or more teachers on a regular or as required basis in the planning and conducting of appropriate programs to reinforce the teacher's initial instructions as needed.
- Assist with appropriate activities, engage in discussions, practice and drill work; shows films and filmstrips and employs other audio-visual equipment as required.
- Accompanies and helps with the supervision of the class on field trips.
Senior Management Analyst/Department of Homeland Security - Aderas, Inc. - Washington, DC (Remote)
(2021-03 - 2025-05)
- Assisted the Joint Program Management Office (JPMO) with program Software Engineering Life Cycle (SELC) artifacts coordinating modifications with subject-matter experts and obtained approvals.
- Integrated data to develop quarterly assessment reports in Microsoft Word for the JPMO which highlighted the program accomplishments and tasks expected to be completed in the next reporting period.
- Developed the Program Change Control Board (PCCB) monthly presentation (updated content, maintained and reported on status of Change Requests (CRs)); presented CRs for review, recorded votes from the Components as needed.
- Facilitated the PCCB preparation meetings with the Operations and Maintenance team and JPMO leadership.
- Change Management tasks include: reviewed, updated and monitored the status of the change requests in the ServiceNow tool, which were presented for review/approval at the PCCB governance meetings with government officials and contractors.
- Entered, tracked and maintained CRs using the Kanban Board in Jira.
- Coordinated with Components to ensure CRs were approved and obtained a business case in ServiceNow to be presented at a PCCB meeting.
- Coordinated with Components to obtain review/approval of Business Cases for all approved CRs and updated the Phase/State of the CR in ServiceNow.
Senior Consultant/Pension Benefit Guaranty Corporation - Aderas, Inc. - Washington, DC – Client Location
(2014-09 - 2021-03)
- Prepared, facilitated, and updated weekly project status reports in Microsoft Word.
- Developed quarterly operations presentation In PowerPoint and provided updates on issues in scheduled operational meetings.
- Managed monthly planning meetings and project demonstration sessions to prioritize project tasks and effectively resolved any outstanding issues.
- Facilitated daily Agile stand-up meetings in Jira tool to communicate status of project tasks and discuss any potential issues.
- Assisted with the coordination of project priorities within the project team and business representatives.
- Managed three test team members on the testing activities for project releases to ensure testing project efforts were completed within the specified project schedule.
- Allocated assignments to team members to follow-up to ensure tasks were completed within the expected timeframe.
- Managed the development and review of project-related artifacts and incorporated feedback from stakeholders.
- Managed and facilitated monthly lessons learned meetings and communicated findings with stakeholders and team members.
- Assisted in the analysis of the organization's business needs for the development of operational and functional requirements.
- Analyzed Incident Management tickets in ServiceNow to develop the quarterly presentation in PowerPoint and presented to the executive staff members.
- Performed quality assurance reviews on project-related artifacts and identified corrections needed prior to completion.
- Assisted in business process analysis, system and user acceptance test planning, requirements analysis planning and documentation on the BCV Legacy Suite Systems.
- Composed and edited test scripts and performed internal testing of system applications in HP Quality Center.
- Integrated data and assisted in the development of the process flow diagrams of the BCV Legacy Suite using Visio.
Team Lead, Pension Benefit Guaranty Corporation - Dynamics Research Corporation - Washington, DC – Client Location
(2009-03 - 2014-03)
- Coached, trained, and directed new employees on the Process and Product Quality Assurance (PPQA) audit process and provided mentoring.
- Managed five team members on the PPQA process ensuring that all monthly project audits were conducted and completed on schedule.
- Developed on-boarding training materials in Microsoft Word and provided mentoring to the new project teams in reference to the Information Technology Solutions Delivery Lifecycle Methodology (ITSLCM) and PPQA process.
- Developed and incorporated PPQA project team's consolidated ideas to produce the PPQA Monthly Visual Communication Board using PowerPoint.
- Directed team and provided recommendations of corrective and preventive actions.
- Performed process and product audits against the ITSLCM process and communicated possible resolutions with stakeholders.
- Reviewed the ITSLCM policy and procedure methodology to develop audit checklists in Microsoft Excel to ensure all potential audit questions were documented against the ITSLCM methodology, which were used to conduct audits for the process areas.
- Analyzed, documented, and reported audit non-compliance findings.
- Met with project managers and application owners to discuss audit findings and provided recommendations.
- Used Excel to track corrective, preventive, and process improvement recommendations to closure.
- Escalated unresolved compliance findings to the Program Manager and tracked to closure using Microsoft Access.
- Integrated data and developed presentations/training materials in PowerPoint and conducted Brown Bag training sessions monthly to new employees, managers, and executives.
- Managed project related configuration items using the SharePoint tool.
- Maintained the PPQA project schedule using the Primavera project management application.
Sr. IT Support Specialist - The MIL Corporation - 1560 Wilson Boulevard, Suite 1200, Arlington, VA 22209
(2007-11 - 2009-03)
- Evaluated the consistency between Software Development Life Cycle (SDLC) documents and reviewed work products and processes to verify compliance.
- Performed SDLC traceability analysis and researched Best Practices initiatives and verified accepted recommendations were implemented.
- Reviewed project schedules and compiled quarterly activity reports for the Project Manager and determined the artifacts expected for review.
Test Engineer/Quality Assurance Specialist, Pension Benefit Guaranty Corporation - McDonald Bradley, Inc. - Washington, DC – Client Location
(2005-05 - 2007-11)
- Interpreted the ITSLCM policy and procedure methodology to ensure process was being followed according to the methodology.
- Performed peer reviews on requirements, test scripts, test plans and test certification documents.
- Input System Trouble Reports (STRs) relating to the release into Polytron Version Control System (PVCS) Tracker tool.
- Managed user acceptance testing activities and provided support to application system owners during User Acceptance Testing (UAT).
- Managed and produced test plans, test scripts, test cases, traceability matrixes, test certification and expected results in Microsoft Excel and HP Quality Center tools.
Test Engineer/Senior Consultant, Executive Office of the U.S. Attorney - Keane Federal Systems, Inc. - Washington, DC – Client Location
(2002-01 - 2005-05)
- Managed, analyzed, developed, and executed test plans including scenarios and scripts for special projects and releases.
- Maintained test system change request logs for special projects and releases in Microsoft Excel.
- Managed, analyzed test problem requests and test results for improvement opportunities.
- Facilitated meetings to discuss test procedures and processes with stakeholders and team members.
- Prepared test analysis reports which included test results in Microsoft Word.
- Managed and developed application documentation and user manuals in Microsoft Word and reviewed for accuracy prior to completion.
- Facilitated test and documentation meetings with team members.
Team Lead/Senior Consultant/Tester/Project Assistant, PBGC - Keane Federal Systems, Inc. - Washington, DC – Client Location
(1998-12 - 2002-01)
- Directed the monthly invoicing process, reconciling team member's time and attendance using time tracking tool.
- Managed software application activities ensuring artifacts were developed and maintained for the project and remained on schedule.
- Provided administrative support to the project team and liaison for administrative matters.
- Scheduled and facilitated meetings with executive staff and stakeholders.
- Managed meetings with the testing staff and coordinated testing efforts.
- Composed and edited test scripts, test plans and performed internal testing of applications using HP Quality Center tool.
- Provided input and suggestions to finalize a standard test plan and test script template for testing system applications.
- Worked with clients to modify the on-line computer help programs in accordance with program and system design specifications and modified necessary program and procedural documentation.
