Accounting Coordinator - Rogers Townsend Law Firm - Columbia, SC
(2025-02)
- Oversee full-cycle A/R and A/P operations ensuring accurate revenue posting and account reconciliation.
- Analyze financial discrepancies and resolve payment application issues promptly.
- Monitor account aging and identify delinquency trends for corrective action.
- Prepare detailed financial reports to support leadership decision-making.
- Maintain compliance with financial policies and internal controls.
National Collections Specialist - Southeastern Freight Lines - Lexington, SC
(2013-09 - 2024-04)
- Managed high-volume corporate collections across multiple regions, recovering substantial outstanding balances while maintaining strong client relationships.
- Monitored aging reports and prioritized delinquent accounts to improve Days Sales Outstanding (DSO).
- Resolved complex billing disputes, invoice discrepancies, and contractual issues.
- Partnered with sales, pricing, and customer service teams to prevent recurring delinquency issues.
- Utilized reporting tools and web-based portals to track collection performance and document resolution efforts.
- Contributed to improved collection efficiency through proactive communication and structured follow-up strategies.
Billing & Collections Specialist - Blue Cross Blue Shield - Columbia, SC
(1998-08 - 2013-09)
- Maintained and reconciled agent billing accounts in a regulated, high-volume environment.
- Posted cash transactions and ensured timely deposits.
- Generated monthly aging and billing reports to identify trends and reduce outstanding balances.
- Processed refunds and resolved discrepancies to maintain account accuracy.
Bookkeeper - Krispy Kreme - West Columbia, SC
(1995-06 - 1998-08)
- Managed A/R, A/P, payroll, and general ledger posting.
- Improved cash flow by following up on delinquent accounts and enforcing payment timelines.
Floor Supervisor - Family Dollar - Columbia, SC
(1990-06 - 1993-09)
- Assisted with payroll, scheduling, deposits, and store financial controls.
- Supported loss prevention and operational compliance efforts.
