Program Analyst - U.S. General Services Administration (GSA) - Providence, RI
(2023-01 - 2025-01)
- Achieved 100% accuracy across Region 1's Reimbursable Work Authorization portfolio, with zero errors on financial authorizations processed during tenure.
- Wrote policy and procedural guidance adopted across the region, distilling dense federal regulation into clear direction that 50+ staff could actually use.
- Ran gap analyses on operational workflows, pinpointed bottlenecks, and pushed through fixes that cut processing delays across multiple programs.
- Served as central coordinator for project intake and resource assignments, keeping concurrent workstreams moving on schedule.
Real Property Management Specialist / Contract Specialist - U.S. General Services Administration (GSA) - Providence, RI
(2009-01 - 2023-01)
- Managed the full acquisition cycle across a 14-year federal property portfolio, drafting RFPs, RFQs, and IFBs; writing sole/single-source justifications; evaluating bids; and executing awards in line with FAR.
- Built and tracked procurement timelines and milestones across simultaneous contracts, consistently hitting deadlines on a high-volume workload.
- Partnered with program teams to scope requirements, develop technical specifications, and define evaluation criteria before solicitations went out, preventing costly revision cycles.
- Served as the primary liaison between the agency and vendors throughout solicitation and contract performance, keeping communication clear and disputes rare.
- Negotiated contract modifications and resolved disputes alongside legal counsel, protecting the agency's position and holding costs in check across Region 1.
Procurement Technician - U.S. General Services Administration (GSA) - Providence, RI
(2003-01 - 2009-01)
- Processed transactions, award packages, and financial records for a high-volume acquisition office with zero audit findings.
- Supported Contracting Officers with requirements research, regulatory interpretation, and acquisition documentation across a range of contract types.
- Processed payroll transactions, ensuring accurate timekeeping, pay adjustments & timely submission
Administrative & Procurement Coordinator - U.S. Department of Transportation - Providence, RI
- Designated agency Records Disposition Officer, responsible for document retention schedules, recordkeeping integrity, and audit preparedness across the office.
- Designed and launched a STEM outreach program for local K–12 schools, building partnerships with multiple agencies and community organizations to bring it to life.