Betzi Ramos
Unit Manager
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About
Managed nursing operations, coordinated wound care treatment delivery, ensured regulatory compliance, and executed care plans in skilled nursing, rehabilitation, and long-term care facilities while delivering exceptional patient-centered care.
Experience
Unit Manager at Treasure Isle Care Center (2026-07 – Present)
Supported patient assessments, care plan implementation, and clinical documentation to maintain regulatory compliance.
- Supported daily unit operations to promote patient care delivery, smooth clinical workflow, and consistent nursing standards.
- Performed and assisted with clinical procedures, including wound care, dressing changes, and skin assessments.
- Assisted nursing staff across RN, LPN, and CNA roles, reviewed clinical performance, and promoted team collaboration.
Assistant Director of Nursing at Fountain Manor Health & Rehab Center (2025-09 – 2026-04)
- Oversee daily nursing operations, clinical workflows, and patient care delivery in compliance with facility standards and state/federal regulations.
- Supported recruitment, hiring, onboarding, and ongoing professional development for nursing staff.
- Audit medical documentation, patient assessments, care plans, and clinical interventions to maintain high quality-of-care standards.
- Partner with the infection control team to implement safety protocols and manage disease prevention initiatives across the facility.
- Collaborate closely with interdisciplinary teams, physicians, and families to optimize patient outcomes.
Unit Manager at Fountain Manor Health & Rehab Center (2023-07 – 2025-09)
- Supervised and evaluated unit nursing staff (RNs, LPNs, CNAs, and support staff), managing shift workflows and performance standards.
- Promoted a culture of safety by enforcing adherence to medication administration protocols and infection control guidelines.
- Served as the primary liaison between clinical staff, administration, and residents' families to address concerns and enhance communication.
- Conducted regular record audits and care plan evaluations to ensure regulatory compliance and continuity of care.
Medical Assistant at Centrum Health (2021-07 – 2023-06)
- Performed patient check-in/check-out, vital sign measurements, phlebotomy, EKGs, specimen collection, and exam preparation.
- Managed Electronic Medical Records (EMR), appointment scheduling, and patient history documentation.
- Acted as a bilingual English-Spanish medical interpreter for clinical staff and non-English speaking patients.
Medical Assistant at Emed Primary Care (2017-02 – 2018-11)
- Obtained client medical histories, administered vital signs assessments, performed EKGs, and processed routine lab specimens.
Education
Bachelor of Science in Nursing – EDP University of Puerto Rico (2021-01 – 2021)
Diploma in Medical Assisting – Concorde Career Institute (2017-01)
Diploma in Patient Care Technician – Florida Career College (2010-01)