Beverly Dean

Hospice operations leader with progressive executive and administrative experience across community-based hospice, residential hospice, and multi-branch healthcare operations. Experienced in leading geographically dispersed programs, driving compliant growth, overseeing budgets and fiscal outcomes, strengthening interdisciplinary teams, and maintaining survey readiness under CMS and accrediting-body standards. Proven background in strategic planning, quality improvement, community outreach, marketing, staff development, governance reporting, and program start-up.

Hospice Administrator - VITAS HEALTHCARE - Fairfax, VA

(2025-02)

Lead daily operations of a community-based hospice program serving Northern Virginia, with accountability for operational performance, team leadership, quality, compliance, and fiscal outcomes.

• Create and implement marketing and growth plans aligned with corporate standards and monthly and annual organizational goals.
• Oversee quality assurance and ongoing survey preparedness to support compliance with CMS and CHAP requirements.
• Direct budget preparation and oversight; monitor operational and fiscal outcomes and report results to Corporate Leadership.
• Lead, mentor, and educate team members to promote cohesive interdisciplinary collaboration and consistent delivery of hospice services.

Hospice Administrator - ANGELIC HOSPICE - Brick, NJ

(2024-08 - 2025-02)

Directed daily operations of a community-based hospice program serving three counties in New Jersey.

• Developed and implemented compliant marketing and growth strategies aligned with corporate monthly and annual goals.
• Oversaw quality assurance, survey preparedness, and compliance with CMS and ACHC requirements.
• Managed budget preparation and oversight, team performance, mentoring, education, and monthly reporting of quality and fiscal outcomes to Corporate Leadership.

Hospice Administrator - HEARTLAND HOSPICE - Beltsville, MD

(2019-10 - 2024-08)

Directed daily operations of a community-based hospice program serving two Maryland counties.

• Developed and implemented marketing plans supporting compliant growth and achievement of organizational goals.
• Oversaw quality assurance, survey readiness, and compliance with CMS and ACHC standards.
• Managed budgeting, team leadership, mentoring, education, and interdisciplinary collaboration to support high-quality patient and family care.
• Reported quality and fiscal outcomes to the Governing Body and Corporate Leadership on a monthly basis.

Hospice Administrator - PROFESSIONAL HEALTHCARE RESOURCES - Baltimore, MD

(2019-05 - 2019-10)

Provided oversight for three hospice branches serving Northern Virginia, Washington, DC, and the Baltimore region.

• Streamlined policies and procedures to promote effective and efficient use of staff and resources while meeting local, state, and federal requirements.
• Led efforts to grow, mentor, and strengthen hospice teams and support consistent high-quality care.
• Oversaw budget preparation, marketing initiatives, daily branch functions, and compliance with CMS guidelines.

Executive Director, Hospice Residence / Assisted Living Facility Manager - UNIVERSITY OF MARYLAND UPPER CHESAPEAKE HEALTH - Bel Air, MD

(2007-11 - 2017-06)

Led start-up and ongoing operations of an assisted living facility specializing in hospice care, including policies, procedures, resident contracts, budget planning, accounting practices, and regulatory implementation.

• Managed annual budgets, monthly financial reporting, quality improvement, supplies and inventory, facility vendors, inspections, and operational systems.
• Directed all facility staff, including scheduling, evaluations, performance improvement plans, and day-to-day team management.
• Served as liaison to the Residential Hospice Board of Directors, hospice providers, health-system administration, residents, and families.
• Evaluated prospective residents for admission using clinical and financial guidelines and provided direct resident and family support in coordination with hospice providers.
• Led community outreach, direct marketing, and fundraising activities in coordination with the University foundation.

Residential Hospice Fundraising Coordinator - UNIVERSITY OF MARYLAND UPPER CHESAPEAKE HEALTH - Bel Air, MD

(2007-11 - 2017-06)

Led capital fundraising efforts to support development of the first residential hospice in Harford County.

• Managed grant writing, major-gift solicitations, direct mail, fundraising events, and ongoing community engagement.
• Coordinated with the Residential Hospice Board, construction and design teams, vendors, government representatives, civic and faith-based organizations, businesses, and community stakeholders.
• Participated directly in facility design, regulatory implementation, budget preparation, vendor selection, and material selection.

Community Engagement Leader - THRIVENT FINANCIAL - Maryland / Delaware / DC

(2018-10 - 2019-04)

Led community engagement and outreach with members, churches, and community organizations across Maryland, Delaware, and the District of Columbia.

• Developed partnerships with congregations and organizations to expand community engagement and support positive community impact.

Executive Director - REBUILDING TOGETHER HARFORD COUNTY, INC. - Bel Air, MD

(2005-12 - 2007-10)

Directed daily nonprofit operations, including programmatic and fiscal management serving elderly, disabled, and financially vulnerable families.

• Led strategic planning, annual budgeting, grant writing, fundraising, reporting, marketing, branding, community partnerships, and volunteer coordination.
• Managed relationships with local government, county officials, public agencies, national partners, and community stakeholders.

Housing Counselor - Harford County Housing Agency

(1996-03 - 2005-12)

Systems Reform Initiative Counselor - Harford County Department of Social Services

(1995-03 - 1996-03)

Bachelor of Science - Sociology - Milligan College, Tennessee (1989)

Paralegal - Villa Julie College, Stevenson, Maryland (1985 - 1986)