Beverly Therrell

To Whom It May Concern,

I launched Puppy Come Home in 2011 after retiring from a long and rewarding career with American Airlines. This specialized pet courier service was born out of my passion for animals, my deep understanding of air travel logistics, and my commitment to providing safe, compassionate transport for dogs being relocated, bred, or shown across the country and internationally.

As the owner and sole operator, I’ve managed every aspect of the business, from coordinating flight schedules and ensuring compliance with health and customs regulations to communicating across language barriers and handling sensitive documentation with precision. My background in high-pressure airline environments has equipped me to navigate complex travel scenarios with calm efficiency and care.

I’ve cultivated a high-end clientele within the travel industry who trust Puppy Come Home for white-glove service—not only for their prized animals, but also for the first-class accommodations and amenities I arrange while they attend competitive dog shows.

While Puppy Come Home faced significant challenges during the COVID-19 pandemic, I’ve continued to maintain it as a flexible, back-burner business that I return to between roles. It’s a testament to my self-motivation, adaptability, and entrepreneurial drive—and it ensures there are no gaps in my professional timeline. I am currently operating the business while pursuing my next full-time remote opportunity in customer experience.

Thank you for considering this part of my journey. I’m proud of the work I’ve done through Puppy Come Home, and I look forward to bringing the same level of dedication and care to my next role. I prefer to have a future working remotely from home

Warm regards,

Beverly Therrell

Owner, Puppy Come Home

I am a customer service specialist and a communications expert.

Bachelor of Science in Public Relations, from TCU.