Bhanu Prakash Reddy

Senior Salesforce Developer with 5+ years across development, integrations, security, and release engineering, currently at AspenTech (an Emerson business) supporting a global Salesforce platform — Sales Cloud, CPQ (SBQQ), Advanced Approvals (SBAA), and Experience Cloud — connected to MuleSoft, Azure, Power BI, Oracle, Conga, Eloqua, and Copado. Builds production Apex, LWC, and Flow solutions; recently replaced a deprecated Azure integration with a native Power BI / OAuth 2.0 architecture and designed the Apex Trigger Framework now used as the org-wide standard. Usually the first call when a production issue or Copado deployment breaks, and remediated 100% of HIGH/VERY HIGH Veracode findings across the org's Apex codebase.

Salesforce Certified Platform

Developer I & II, AI Associate, Force.com Administrator (ADM201), and Platform App Builder; Copado Certified across two DevOps disciplines; building hands-on Agentforce and AI-assisted development experience (Cursor, GitHub Copilot).

Senior Salesforce Developer at AspenTech (an Emerson Business) (2023-06 – Present)

Customer Applications & M&A Integration team — industrial software CRM supporting sales, CPQ, quote-to-cash, contracting, support, training, and partner operations globally

• Replaced a deprecated Azure Function with a native Power BI integration in 4 days — built on Salesforce Named Credentials and OAuth 2.0 Client Credentials flow, with a custom PowerBIEmbedService Apex class calling the Power BI REST API to surface usage analytics on Account pages. Zero user disruption, one fewer external dependency to maintain.
• Designed a handler-based Apex Trigger Framework now used as the org-wide standard: a centralized dispatcher, per-object handler classes, an admin bypass mechanism, and consistent error logging in place of years of fragmented, duplicated trigger logic.
• Built auto-launched Flows on the Agreement object that auto-populate ownership, account, and distribution-list data across 14 regional business units (NORAM, LATAM, EU, APAC, MEA, and more).
• Traced a live production defect — customer-facing emails showing ".SANDBOX" in the address — to five separate formula fields sharing one root cause, and fixed all five in a single coordinated deployment with no customer-visible downtime.
• Built Export Compliance enforcement through Apex triggers that block creation and updates on legally restricted accounts, route exceptions through a dedicated "Legal Locked" record type, and surface warning banners — closing a real regulatory gap Legal had flagged.
• Remediated 100% of HIGH and VERY HIGH Veracode findings in the org's Apex codebase — SOQL injection, unescaped Visualforce output, weak exception handling — and worked the MEDIUM-severity backlog down using a documented, repeatable remediation pattern.
• Built Sentiment Analysis automation that scores customer mood from Case comments and fires real-time escalation alerts to Customer Success Managers, feeding directly into the company's attrition-reduction goal.
• Own Copado release engineering for the team: primary escalation point for deployment failures, quarterly Git/Copado hygiene (stale branches, snapshot pruning, SSH key rotation), and introduced CopyStorm (CapStorm) for automated sandbox seeding and production backup — seeding sandboxes with 200K+ records for QA and UAT.
• Led the org-wide upgrade of Apex, Visualforce, Aura, LWC, and Flow to current API versions ahead of the Summer '25 enforcement deadline, and ran the three-phase migration of legacy Workflow Rules and Process Builder automations into Flow.
• Partnered with the MuleSoft team through an Informatica-to-MuleSoft migration, validating payloads and resolving field-level sync defects, and supported the Seismic integration — license provisioning, sync logic, and welcome-email automation.
• Triaged production issues escalated through ServiceNow — from Flow misconfigurations to governor-limit violations — via root-cause log analysis and regression-tested fixes, and closed recurring data-integrity gaps (duplicate accounts, stale picklists) with targeted Apex/Data Loader fixes and new validation rules.
• Proposed and prototyped two internal tools built on the Metadata API: a Release Readiness Bot flagging deprecated APIs and failing tests before each release, and an Agreement Health Monitor that scores contract risk (expiration, missing data, owner mismatches) on a Green/Yellow/Red scale.
• Mentor developers through test failures and deployment issues, and keep the org healthy long-term through quarterly sandbox refreshes, managed-package reviews, and security audits.
• Partnered with the IAM team on migrating sandbox and user SSO from Azure AD to Okta, owning the Salesforce-side configuration and validation; also work in Azure DevOps (Repos) alongside Copado for version control, and regularly analyze and propose solution approaches — including proof-of-concept builds — for other developers ahead of production.

Salesforce Consultant / Developer at Avco Consulting Inc (2023-01 – 2023-05)

• Customized Salesforce reports and dashboards using Visualforce and Apex to track sales-team productivity and performance.
• Integrated Salesforce with legacy and in-house systems via SOAP/REST APIs; exposed custom Apex web services to support external callouts.
• Configured CPQ product catalog structure, including bundles, price lists, and catalog hierarchies.
• Built Lightning applications using Lightning Components, LWC, controllers, and events — styled with custom CSS, HTML, and JavaScript — to modernize the sales and service experience.

Salesforce Associate at Dreambuzz Solutions (2020-04 – 2021-12)

• Managed data loads and migrations using Data Loader and Import Wizard across standard and custom objects.
• Built custom objects/fields, validation rules, workflow rules, and formula fields to support evolving business logic.
• Established users, roles, public groups, role hierarchies, and sharing rules to manage access across the org.
• Deployed changes across sandboxes and production using change sets and Eclipse (Force.com IDE); managed permission sets aligned to user profiles.
• Redesigned legacy custom buttons into modern Quick Actions, aligning the org with updated Lightning UI standards.

Master of Science in Computer Science – University Of Central Missouri (2023-05)