Bianca Aguilar

Hello there!

This is Bianca! I am a very curious person who is always interested into new opportunities, where I can learn new skills, challenge myself and help others around me.

Select Staffing, Napa CA — Warehouse/ Production/ Front Desk 

January 2022 - PRESENT

• IQ Production.
• Data Entry.
• Inspect products as they are packed to ensure quality.
• Perform other duties assigned by the supervisor.
• Participate in warehouse operations involving receiving, processing, pulling orders, and picking stocking inventory.
• Assist customers with signing in and provide information needed.
• Ensure customer satisfaction.
• Manage desk administrative duties.
• Organize and file appropriate information by creating reports using databases or spreadsheets.

Applebee’s, Vallejo CA - Hostes

March 2022 - Present

• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service

Uber, Remote Internship — Risk & Compliance Support (Intern)

August 2021 - Feb 2022 

• Triage and process a variety of legal orders against contractor and Audit 500 US/CAN driver data sets during sanction screening process ensuring the correct drivers are authorized in order to maintain safety on the platform.
• Using my attention to detail to review 400+ wage garnishment documents within Box and created outbound comms to notify legal entities of the driver and wage garnishment statuses to ensure the entities rules are enforced. Resulting in Uber maintaining a good legal standing. 
• Weekly reports provided to my manager outstanding the most highlight challenges sharing to our team.
• Serve as subject matter for applicable regulatory areas that include remaining current with changes in relevant laws and regulations.

Cardenas Market, Vallejo CA — Assistant Manager 

Sep 2016 - Mar 2020

• Follow food manipulation guide-lines approved by the federal state; Taking care of all procedures and manipulation of our products for a better quality in food services and to ensure customers receive the best products and customer service.
• Responsible for cash register operations plus memorizing 185 product codes and scanning 25 item bar-codes per minute increasing sales.
• Assist and support other departments.
• Create weekly retail inventory.
• Organizing employee schedules according to their need when needed.
• Completing tasks assigned by the general manager accurately and efficiently.

Diablo Valley College, Pleasant Hill CA 

Jun 2020 - March 2022

• Completing coursework in Project Coordination, Web Development, Network System Admin, IT Helpdesk and Business Communications; with specialized training in L&D Track.

Solano College, Fairfield CA

August 2016 - Jun 2018

• Criminal Justice 1 and half year course.
• Complete credits required.