Maximize income specialist at Cornerstone Montgomery ACT Team (2025-02 – Present)
- Helps clients maximize their income and maintain financial stability as they transition into meaningful employment.
- Provides expert guidance on benefits counseling, benefits planning, and coordinating resources.
- Provide counseling to clients receiving disability benefits (such as SSI/SSDI) and help to process SSA application.
- Collaborate with clients' treatment teams, including vocational specialists and counselors, to ensure that employment and financial goals are aligned with their overall recovery plan.
- Assist with general employment-related tasks, including assessing job skills, preparing for interviews, and building resumes, as part of Cornerstone Montgomery's integrated employment model.
Prep Cook/Line Cook at Hook and Vine
- Prepare and cook items to include broiling, grilling, frying, sautéing or other cooking methods by portioning, battering, breading, seasoning and/or marinating.
- Follow proper plate presentation and garnish set up for all dishes.
- Handles, stores and rotates all products properly
- Assists in food prep assignments during off-peak periods as needed.
- Closes the kitchen properly and follows the closing checklist for kitchen stations. Assists others in closing the kitchen.
- Attends all scheduled employee meetings and brings suggestions for improvement.
- Performs other related duties as assigned by the Kitchen Manager or manager-on-duty.
Medical Assistance Eligibility Specialist at Anne Arundel Health Department (2023-03 – 2025-02)
- Assisting the community with applying for Medical Assistance.
- Having the knowledge of MCHP/MA4F policies.
- applying MCHP/MA4F rules and regulations in making eligibility determinations.
- Basic administration duties such as faxing, answering calls, and etc.
Medical Records Coordinator at Chesapeake Potomac Home Health Agency (2021-03 – 2023-03)
- Organized and maintain health information both in paper and in EMR systems.
- Directs the uploading and entering of patient information.
- Pull charts for audits, peer review and other compliance reviews.
- Prepares close charts for billing.
- Basic administration duties such as filing, answering phones, and faxing.
- Ensure that the medical records are organized, accurate and complete.
Patient Care Coordinator at Medstar Shah Medical Group (2020-09 – 2021-09)
- Answer calls promptly to schedule patients for the radiology department.
- Make sure the patients demographics are up to date and inputed into the EHR accurately.
- Assist with manager duties with such as making sure that all the physician receive radiology reports in a timely manner.
- Assist with front desk duties: check in and check out patients, verify insurance, collect co-pays, and to make sure the techs have everything to perform scans accurately.
Call Center Representative at Righttime Medical Care (2019-11 – 2020-09)
- Facilitate outbound calls to patients.
- Schedule appointments for new and existing patients for all 20 locations.
- Take roughly 120 to 160 calls per day.
- Provide support and other information, as needed, to keep patients and customers satisfied.
Patient Account Manager at Phillips and Green, M.D (2016-12 – 2018-01)
- Review all invoices for appropriate documentation and approval prior to payment.
- Prioritize invoices and process checks and credit card payments.
- Respond to all attorneys and workers compensation inquiries.
- Reconcile vendor statements, research and correct discrepancies.
- Assist in month end closing.
- Maintain files and documentation thoroughly and accurately, In accordance to the business office policy and accepted accounting practices.
- Basic administrative duties which include faxing, coping, and etc.
Call Center Representative at Calvert Internal Medicine Group (2015-11 – 2016-12)
I have become a real asset to the company making the call center whole again. With my training and experience I have exceeded the standards over all the employees in the call center. I have reach the goal of 150 calls per day the first week training. My typing ability have shown in my messages sent to the provider. I have handled every bad situation like they should be handled.
- answer all calls promptly with being courteous and polite.
- take and relay patients messages appropriately
- help with faxing medical records when needed
- schedule patients appointments for 10+ physicians, nurse practitioners, and physicians assistants.
- Help assist with the front desk which included check in and check out, verifying insurance, collecting co pays.
Medical Transcriptionist at Calvert Memorial Hospital (2011-04 – 2015-12)
- Transcribe pathology reports as directed.
- Assist the pathologist with additional clerical task such as faxing reports, mailing specimen slides, filing pathology cards, and delivering pathology reports to physicians.
Telecommunication Operator at Calvert Memorial Hospital (2008-07 – 2015-12)
- Answer phones in polite and courteous manner.
- Direct calls to appropriate places
- Deal with face-to-face with the general public through the information desk.
- Page doctors and employees overhead and on pagers.
- Takes messages for the doctor's answering service.
- Use radio to have contact with security and maintenance
