Bianca Viafranco

Experienced Legal Technician with 10 years of expertise in administrative support and records management. Currently pursuing an Associate of Applied Science in Paralegal Studies with Westlaw certification. Skilled in document management, privacy compliance, and ensuring the security of confidential information.

Attendance Clerk / Receptionist at San Angelo ISD (2022-09 – Present)

• Track and manage daily attendance for a student body of over 1,000, ensuring high data accuracy.
• Maintain highly confidential student records in strict compliance with privacy regulations and district policies.
• Streamline communication between parents, staff, and administrators to facilitate smooth information flow.
• Compile detailed Excel reports for payroll and leave tracking to support accurate financial management.
• Manage front office operations to enhance workflow and provide professional service delivery.

Store Manager at Sally Beauty Supply (2015-12 – 2021-08)

• Managed comprehensive daily operations, including payroll and inventory control, to optimize store performance.
• Supervised and mentored team members, developing their skills and improving customer service metrics.
• Oversee financial reporting and daily deposits, ensuring 100% accuracy and regulatory compliance.

Shift Manager at Walgreens (2012-01 – 2015-02)

• Directed daily store functions and supervised shifts to ensure seamless customer service and operational efficiency.
• Executed rigorous cash handling and reconciliation processes to maintain precise financial records.
• Coordinated inventory management and delivery logistics for timely stock replenishment.

Associate of Applied Science in Paralegal Studies – Midland College (2026)

Certificate in Legal Technician – Midland College (2025)