Billy Mayo (Billy's Gmail)

I am an exceptional leader and talented at building relationships by being myself and approachable to those around me. I am highly ambitious in accomplishing my goals and I aim at accomplishing the work at hand with diligence and nothing short of my best efforts until the job is complete. I bring to the position three years supervisory experience and 17 years of direct customer service experience.

Account Manager at RNR Tire Express (2018-12 – Present)

• Collections on delinquent accounts
• Process payments
• Update and manage account data
• Negotiate payment options and provide assistance/extensions to get the customer back on track to proper renewal dates.
• Verify lease documentation
• Approve lease agreements
• Close lease agreements

Customer Accounts Manager (Assistant Manager) at Aaron's Sales and Lease (2016-01 – 2018-12)

In this role, I assisted the store manager in supervising up to 4 employees at a time. I was responsible for directing the delivery drivers in staging merchandise and getting them ready for the day if the GM or sales manager were busy or absent. I was responsible for taking payments, collections on past due customers and updating their accounts. I had an accounts assistant that reported to me.

Sales Consultant at Haverty's Furniture (2015-08 – 2016-01)

I sold high end furniture with protection plans. I would get them started on credit applications, order the merchandise, and schedule the delivery.

Account Executive at MSI International (2015-05 – 2015-08)

Recruitment for the healthcare industry.

Sales Manager at Aarons Sales and Lease Ownership (2009-01 – 2015-04)

During my time at Aaron's, I held multiple roles including customer service rep, delivery driver, manager trainee and sales manager. I have gained knowledge and expertise in inventory management, ordering merchandise, servicing defective merchandise, customer service skills, effective time management in staging merchandise for delivery, organization, and showroom presentation. During the year I was sales manager, I grew the customer base 40 customers and increased projected revenue.

This was accomplished through consistent field marketing, overcoming objections in store and getting them on the books, and making sure any product service issues were resolved in a timely manner.

Appliance Salesman at Sears (2008-08 – 2013-08)

At Sears, I worked for the customer who came in looking to upgrade their home appliances or replace a defective unit. I would sell them on the high efficiency and digital conveniences that today's technology has to offer. Once I sold them the appliances that I saw best fit their needs, I placed an order and scheduled them for delivery and installation.

Bachelor of Science in Christian leadership, business management – Florida Christian College (2005-08 – 2011-12)

Diploma in Upper secondary education – Union County High School (2001-08 – 2005-05)