Billy Nguyen

Set up and maintain Windows server and workstation hardware and software. Set up and maintain Hyper-V hosts and virtual servers. Set up and maintain backup through Altaro and Azure storage.

IT Consultant - Solutionetics, Inc. - Irvine, CA

(2021-06)

• Set up and maintain Windows server and workstation hardware and software.
• Set up and maintain Hyper-V hosts and virtual servers.
• Set up and maintain backup through Altaro and Azure storage.
• Starting to setup and maintain Datto RMM and Datto EDR with small business clients.
• Set up and maintain network infrastructure including SonicWalls, switches, UPS, and NAS.
• Troubleshoot various issues end users have with AutoCAD, Office, and other programs.
• Set up and maintain Microsoft 365 accounts, including Exchange, Office, and Teams.

Security Officer - The Walt Disney Company - Anaheim, CA

(2017-10 - 2021-07)

• Respond to critical incidents including emergencies, evacuations, company policy violations, and work with law enforcement.
• Act as a deterrent to undesirable behaviors and actions.
• Prioritize safety of guests and workers.
• Maintain professional mannerisms in all types of situations.
• Utilize specialized training and methodologies to identify potential indicators of unusual and suspicious conduct.

Masters of Science - Cybersecurity - Wilmington University (2021-08)

Bachelor's of Arts - Criminal Justice - California State University, Fullerton (2019-05)