Retail Merchandiser - Crossmark- WIS international Company
(2022-01)
- Reset, stock, and maintain books and magazines including new releases, best sellers, and children's books.
- Build and maintain professional relationships with Store Management and Associates.
- Reporting service visits including uploading photos through a mobile application
- Perform store resets per planogram provided and conduct audits at stores such as Target, CVS and ShopRite.
Title Processor - Title Authority LLC
(2023-01 - 2024-12)
- Coordinated transaction documentation by ordering title reports, completing forms and statements and gathering existing documents
- Responsible for ordering abstracts, preparing binders and handling an average workload of deals per month.
- Ensured the timely and accurate packaging of all loans originated by loan officers.
- Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions.
- Mastered escrow process, title process, financial transactions company policies and procedures and regulatory requirements.
- Worked with customers, real estate agents and attorneys and lenders to complete smooth and efficient process
- Compiled with purchase contract terms and conditions, prepared accurate settlement statements and complied with state and federal laws governing escrow transactions.
- Prepare Recording to be uploaded and recorded using Simplified Input recording information to prepare and send out Owner and Loan Policy.
- Received new contracts, created a new file, data entry, worked closely with lenders, and attorneys.
- Working closely with the buyer, sellers, mortgage brokers, real estate agents, and fellow title companies.
Loan Document Specialist - Wells Fargo Dealer Services - Basking Ridge, NJ
(2015-01 - 2019-12)
- Assist dealers in process of funding deals sent through FedEx, UPS, and also through fax.
- Reach out to dealers every day to collect missing documents for deal, and complete any customer verification
- Assist dealers with reserve statements, APR adjustments, unwinds, and substitution of collateral.
- Identify and report fraud found in deals, submit suspicious activity report to our fraud department.
- Assist and audit deals for new hires and assist them with questions in process of deal.
Sales & Service Specialist/Personal Banker 1 (Safe Registered) - Wells Fargo
(2012-01 - 2015-12)
- Provide full range of financial services to clients based on evaluation of their financial needs
- Devise and implement strategies to enhance loan selling
- Fulfill daily, weekly and monthly sale targets and referral goals
- Utilized all available sources in expanding client base, optimizing customer's banking experience and developing consumer friendly financing projects
Teller/Lead Teller - Wachovia Bank - Hamilton Square
(2004-01 - 2012-12)
As a Head Teller, duties included opening and closing banking center, workflow scheduling, transaction approval, teller training and supervision.
- Perform weekly and monthly cash counts/audits on other tellers. Selected to coach and mentor new tellers for opening and closing of the banking center. In the absence of Service Manager. coach tellers on difficult transactions, clues to make referrals and new training materials. Help tellers uncover customer needs beyond the immediate transactions.
- Assisted Service Manager in audit operations and regulatory issues. Enhanced employee performance and attendance through daily mentoring, one on one discussion and motivational strategies.
- Process cash vaults, shipment, night drop, atm transactions and foreign currency exchange transactions.
Cashier and Front End Associate - Shop-Rite - Edison
(2001-01 - 2005-12)
As a cashier and Front End Associate, the responsibilities were to utilize cash register on a daily basis, excellent communication and customer skills, implementing training course for new recruits, overseeing and assisting cashiers with daily transactions, resolving problems and questions.
- Provided measurement on volume and trends to determine store needs and improve customer satisfaction and retention. Participated in implementing new inventory methods, resulting in streamlined operations.
Student Assistant - Rutgers University Administration - New Brunswick
(2003-01 - 2005-12)
- Served as Student Assistant for the Rutgers University Administration department. Handled paperwork and maintained records of university students, created and updated and maintained files of students, helped in packing and sending out mail to new and transferring students, professionally answer and screen telephone calls, respond to routine questions, take accurate messages and re-direct calls when appropriate, organized billing and student information to increase efficiency within the office. H
