Blair Hoashi

Help manage 26 Front Office Service Agents and Bell/Valet Staff as the mid shift manager. Main responsibilities include managing daily room inventory and handling client and employee issues.

Manager on Duty/Front Office Manager II - Hilton Doubletree Alana Waikiki - Waikiki

(2022-09)

Help manage 26 Front Office Service Agents and Bell/Valet Staff as the mid shift manager. Main responsibilities include managing daily room inventory and handling client and employee issues.

• Help with blocking rooms and assist with setting up group reservations
• Handle guest problems, complaints, and reservation issues
• Create reservations when needed
• Handle weekend parking and valet tabulations
• Conduct monthly Upgrade Fee Audit and monthly cookie report
• Manage monthly Security and Safety training
• Assist with employee schedules and payroll

Guest Services Manager / Night Auditor - Aston Waikiki Beach Hotel - Waikiki

(2022-02 - 2022-09)

Handled the night audit as the overnight service manager.

Bell/Valet Ambassador - The Espacio Hotel - Waikiki

(2019-01 - 2022-01)

Bell Valet for Hawaii's second Forbes 5 Diamond hotel. Involved in attaining its first 5 Diamond ranking.

Time share sales - Hilton Grand Vacations

(2016-01 - 2019-01)

Sold $1.3 MM in first year of production.

Management Trainee - Sheraton Hotels

Assistant Manager - Sheraton Princess Kaiulani

Assistant Vice President, Branch Manager - First Hawaiian Bank

Hilo High School

BA - University of Denver/University of Hawaii

University of Oregon School of Law