General Technician
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Experienced and results-driven able to train without fail to the specifics of my job duties. Actively showing the safe and correct way to perform the tasks. I am seeking a challenging role where I can contribute my skills in planning, team leadership, and creative problem-solving to achieve business objectives.
General Technician - IC Bus Of Tulsa
(2024-04)
Builds school and commercial buses with a variety of features and capabilities. These different build types required a high level of attentiveness to deliver high quality results in a timely manner, while keeping a safe and clean work environment.
Customer Loyalty Representative (Supervisor) - Chase
(2021-05 - 2024-03)
As a travel agent supervisor I was responsible for overseeing booking for hotel, car, and flights. I delivered excellent service ensuring that the clients were satisfied in acquiring packages to their destinations, and personal itineraries. I was posses a strong set of problem solving skills, used when issues occurred, so that the problems would be mitigated quickly
Call Center Representative - Alorica
(2019-10 - 2021-04)
In charge of handling customer inquiries, billing, and payment options, such as extensions and service requests. Also heard and deescalated complaints when necessary to ensure customer satisfaction. Also recieved emergency calls for outages
Client Specialist - Home Health Innovations
(2017-02 - 2020-08)
Performed multiple duties that included housekeeping, cooking, cleaning and laundry duties. I assisted with personal care, ambulation and also hygienic services. Extra duties included transporting clients to community outings, running errands, and ensuring they met all Dr. appointments.
Package Handler - FedEx Ground
(2018-11 - 2019-06)
Responsible for physically loading and unloading packages by hand, including placing, pushing, lifting, carrying and pulling items efficiently, effectively, and also safely. Additional job duties were sorting, and delivering heavier packages on a conveyor for the safe arrival to the loading docks or trucks
