Retail Store Manager/Account Executive
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Experienced General Manager with nearly 10 years leading high-performing teams across retail, fitness, and convenience industries. Successfully managed operations for a 76 gas station, fitness center, and retail stores, driving revenue growth, improving customer satisfaction, and optimizing team performance. Former collegiate and semi-
professional athlete with a strong leadership mindset, emphasizing teamwork,
discipline, and goal attainment. Proven ability to manage multi-location operations,
develop staff, and increase revenue through strategic initiatives.
Bennett-Fit, San Jose, CA
Jan 2023 – Jun 2025
Led day-to-day operations of a fitness center with a team of 8 employees, driving a 25% increase in annual revenue through targeted membership sales and personal training upsells.
Improved staff retention by 35% through focused recruitment, training, and leadership development programs.
Enhanced member satisfaction by 30%, increasing Net Promoter Score through improved service delivery and facility maintenance.
Managed budgets, scheduling, and vendor relationships to optimize operational efficiency.
Developed community partnerships and marketing campaigns to boost local engagement and brand awareness.
Alteryx, Irvine, CA
Jul 2022 – Jan 2023
Achieved 107% of sales quota by managing enterprise client relationships and securing new business.
Built rapport with key decision makers and delivered tailored data analytics solutions.
Cincom Systems, San Jose, CA
Sep 2021 – Jul 2022
Developed a $6.1 million sales pipeline and closed multiple high-value SaaS contracts.
Day Wireless Systems, Benicia, CA
Jun 2019 – Sep 2021
Directed daily operations and led a sales team delivering SaaS, IoT, and M2M solutions to government and commercial clients.
Drove revenue growth by improving client engagement and upselling tailored technology solutions.
Managed client relationships, sales forecasting, and training initiatives to ensure team success.
Collaborated cross-functionally to maintain high customer satisfaction and operational standards.
Work Truck Solutions, Chico, CA
Aug 2017 – May 2019
Managed sales operations across 10 states, exceeding monthly revenue quotas and securing new accounts.
Verizon Wireless, Chico, CA
Jul 2012 – Aug 2017
Directed a retail store team of 25+ employees, driving 15% year-over-year revenue growth through strong sales leadership and customer service initiatives.
Recognized in Verizon’s Winner’s Circle (top 5% sales growth) multiple years for outstanding performance.
Oversaw staffing, inventory management, visual merchandising, and store operations to ensure compliance and profitability.
Semi-Professional Football Player, Pacific California Football League (San
Jose Stars & South Bay Patriots)
o Led teams to multiple championships, demonstrating leadership,
discipline, and teamwork.
Collegiate Athlete, Humboldt State University & Gavilan College o Built a foundation of competitive drive and work ethic that translates into business success.
I graduated from High School and three colleges.
