Operations Analyst at Torres-Lopez Corp. (2025-01 – Present)
Startup Restaurant
- Researched and evaluated software solutions (POS, scheduling, inventory) to align with business needs and budget.
- Collaborated with stakeholders to define operational requirements and streamline workflows.
- Initiated groundwork for system implementation, reducing manual processes and improving efficiency.
Sales Consultant at AT&T (2025-04 – 2025-12)
- Ranked #1 in internet sales first month and tied for 1st in second, exceeding sales targets.
- Supported Spanish and English-speaking clients, driving upgrades and improving customer satisfaction.
- Adapted to fast-paced retail operations, ensuring accuracy with promotions, products, and service policies.
Barista at Starbucks (2021-01 – 2024-12)
- Resolved 50+ daily orders, boosting customer satisfaction ratings by 10%.
- Performed weekly audits that improved inventory accuracy and reduced product outages.
- Maintained POS speed and accuracy, averaging under 50 seconds per transaction.
