Bobby Couch

Retail leader with 15+ years of experience across luxury, athletic, and lifestyle brands, specializing in high-volume sales, VIP clienteling, visual merchandising, and team development. Proven record driving revenue growth, leading store launches, and elevating the customer experience for high-profile and everyday clientele alike. Skilled in daily operations, staff training, and building loyal client relationships in fast-paced, brand-forward retail environments.

Lead Luxury Stylist & Digital Sales Strategist - Saks Fifth Avenue — Global Flagship

(2024-01 - 2026-01)

Curated elevated shopping experiences for celebrity and high-net-worth clients, combining in-store styling, private appointments, and digital sales

• Consistently drove monthly sales exceeding $90,000 through strategic product curation and personalized recommendations

Future of Fashion Program Director - Obama Foundation — My Brother's Keeper Village Ohio

(2020-01 - 2024-01)

Led program development, mentorship, and curriculum design guiding underprivileged youth toward creative career paths in fashion and retail

• Taught content creation, brand partnerships, and personal styling while managing daily program operations
• Partnered with industry experts to deliver hands-on learning opportunities that built long-term career readiness

Studio Services Credit Manager - Barneys New York

(2015-05 - 2018-07)

Managed exclusive accounts for high-profile and celebrity clientele through the Studio Services Black Card program

• Facilitated large-scale luxury purchases for influencers and stylists, often for major film and TV productions
• Delivered personalized, confidential, top-tier client service

Regional Visual Merchandising Manager - H&M

(2011-04 - 2014-03)

Oversaw visual standards and brand consistency across 23+ U.S. store locations

• Managed high-profile campaign rollouts including Maison Martin Margiela x H&M and Versace x H&M
• Played a key role in new store launches, optimizing customer experience and floor layout

Store Manager - House of Hoops by Foot Locker

(2010-04 - 2011-03)

Led the store's grand opening, including a high-profile PR campaign and celebrity appearance coordination (LeBron James)

• Oversaw daily operations, team management, and sales growth
• Maintained the store's status as a premier destination for basketball culture and footwear

PT Stylist & Key Holder - Lucky Brand Jeans

(2009-05 - 2010-04)

Drove sales through personalized styling experiences and strong client relationships

• Managed opening/closing procedures, inventory, and visual merchandising

Key Holder - Aéropostale

(2008-10 - 2009-06)

Promoted from seasonal holiday staff to key holder for strong sales performance

• Managed store opening/closing, daily cash flow, and led the sales team during shifts

Fashion & Retail Studies; Business Administration, Marketing - University of Cincinnati

Visual Communications - Columbus State Community College