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About
Dedicated customer-focused professional with over 8 years of experience providing exceptional service, resolving customer concerns, and managing multiple responsibilities in fast-paced environments. Experienced in communicating with customers, maintaining accurate records, scheduling, problem-solving, and working independently. Recognized for professionalism, attention to detail, reliability, and strong organizational skills.
Seeking a remote Customer Service Representative, Chat Support, or Data Entry position where I can deliver outstanding customer experiences.
Willing to relocate to: Fairfax, VA
Experience
Residential and Commercial Cleaner at Homeaglow (2018-03 – 2026-06)
- Built strong relationships with clients through excellent customer service.
- Managed appointments and maintained consistent communication with customers.
- Completed assignments independently while meeting strict deadlines.
- Maintained accurate service records and ensured customer satisfaction.
- Resolved customer concerns professionally and efficiently.
- Followed detailed procedures while maintaining high-quality standards.
Non CDL Truck Driver at All on me (2024-01 – 2025-02)
- Delivered products safely while maintaining excellent customer service.
- Planned routes and managed schedules to ensure on-time deliveries.
- Maintained accurate delivery documentation and records.
- Communicated with dispatch and customers regarding deliveries.
- Worked independently while meeting productivity goals.
Assistant Manager at Toys 'R' Us (2016-07 – 2018-06)
- Supervised employees and delivered excellent customer service.
- Resolved customer complaints and concerns.
- Assisted with scheduling and daily operations.
- Trained new team members.
- Processed transactions and handled cash accurately.
- Managed inventory and merchandising.
Education
High school diploma or GED – Friendly High School