Summary: Educated, professional with several years of experience in communication, retail sales and IT, customer oriented with a focus on satisfaction, plus proficient in all Microsoft applications and retail/supply chain/logistics/delivery operations
Skills
- Interpersonal skills
- Proficient multitasking skills and prioritizing
- Strong time-management and organization skills
- Information processing, documentation and formatting skills
- Proactive approach to problem-solving
Follett Bookstore (NYU Bookstore NoHo) August 2023 – September 2023
Retail Sales Associate
- Operated cash register, accepting cash, credit or financial aid payments
- Carried and straightened merchandise, stock shelves, price merchandise and assisted in setting up displays and signs
- Pick, process and pack orders for shipping
- Provided customer service functions for online pickups
Delivery Person March 2022 – July 2023
- Delivered a wide range of packages and goods promptly and efficiently throughout NYC, ensuring timely and accurate deliveries to customers' doorsteps.
- Navigated busy city streets with precision and safety, utilizing a delivery bike to provide exceptional service and meet customer expectations.
NTT June 2017 - March 2022
IT Technician
- Established strong relationships with all departments and colleagues.
- Designed, implemented, and evaluated computer-based systems, processes, components, and programs.
- Identified, analyzed, and responded to user needs for the selection, creation, evaluation, and administration of computer-based systems.
- Maintained strong working relationships with the leadership team, change agents, and other division teams.
- Provided support to users and was the first point of contact for error reporting.
Part-Time Retail Sales Associate Jan 2016 - May 2017
- Oversaw all sales duties, from greeting customers to answering questions.
- Recommended products or merchandise to help customers.
- Provided solutions to concerns regarding products.
