Full Stack Developer (Contract) – PGBA, LLC (BlueCross BlueShield of South Carolina) - Revolution Technologies - Melbourne, FL (Remote)
(2024-03 - 2026-07)
Nationwide staffing and solutions firm serving middle market to Fortune 1000 clients and the U.S. Government spanning numerous verticals. Public Trust suitability (Active)
- Automated secure daily transfers of thousands of files through SFTP and IBM Connect Direct, ensuring reliable and timely data delivery.
- Developed automation solutions using Java, Power Apps, Power Automate, PowerShell, batch scripts to streamline file processing and reduce manual effort.
- Implemented management reports and dashboards using Power BI and Business Objects to provide actionable insights and support decision-making.
- Designed and implemented PowerAutomate flows to automate the daily import of reporting data to and from Excel for numerous operational and management reports, improving efficiency, data consistency, and reporting accuracy.
- Consolidated static SAP Business Objects operational reports into dynamic Power BI visual analytics by leveraging Power Apps and Power Automate to orchestrate, clean, and validate SQL Server data pipelines, ensuring data consistency across reporting systems.
- Architected and implemented a Power Platform-based Windows GUI workbench that streamlined product and environment support by providing a centralized interface for diagnostics, troubleshooting, and reporting, reducing time to resolution for support teams by 40%.
- Leveraged AI-assisted development tools to accelerate solution design, scripting, debugging, and documentation while maintaining high code quality and reducing development time. (Microsoft CoPilot, Claude AI, ChatGPT).
- Performed server patching and software updates to remediate security vulnerabilities and maintain system reliability.
- Contributed to site reliability initiatives by improving system stability, monitoring, and operational readiness.
- Participated in a shared on-call rotation to support and maintain production-critical systems, responding to incidents and minimizing service disruptions.
DevOps Engineer - Scientific Games International - Alpharetta, GA
(2019-06 - 2024-01)
American corporation that provides gambling products and services to lottery and gambling organizations across the globe. Previously Held Public Trust suitability.
- Set up Ubuntu OS, database, and web server Virtual Machines (LAMP stack) and did full stack development.
- Developed full-stack web applications using PHP, Java, MySQL, SQL Server, and Linux (LAMP), Graph.JS.
- Built automation using Bash, PowerShell, VBScript, and Operations Orchestration for deployments, reporting, SFTP processing, and infrastructure management.
- Developed REST API integrations and automated testing for enterprise gaming applications.
- Migrated production databases from MySQL to SQL Server before end-of-support deadlines.
- Administered Windows and Linux environments including Tomcat, SMTP, SFTP, Active Directory, SQL Server, and MySQL.
- Monitored enterprise infrastructure using Grafana and Zabbix, investigated alerts, and resolved performance and availability issues to maintain system uptime.
- Built CI/CD pipelines supporting Dev, QA, UAT, and Production environments.
- Engineered web pages/utilities for managing database user accounts across multiple database servers.
QA Automation Engineer/ System Support - ExactMed Solutions LLC - Marietta, GA
(2010-07 - 2019-06)
Provider of Health Care software and database solutions for pharmacies (SaaS), nursing and assisted living homes throughout the U.S.
- Architected and implemented an enterprise QA automation framework using Java, Selenium, TestComplete, Jenkins, Postman, Bash, VBScript, supporting regression, integration, performance, and functional testing.
- Led the QA department by establishing automated testing standards, training team members, and providing final quality approval for software releases, enhancements, and defect fixes.
- Designed and developed internal software tools and automation utilities using C#, Java, PHP, VBA, PowerShell, Bash, and VBScript to streamline testing, deployments, and operational support.
- Designed and implemented a PHP-based customer web portal (LAMP stack) that automated backups, software deployments, SQL updates, and system monitoring, enabling a 400% increase in infrastructure capacity while reducing deployment time from 1.5 weeks to under 5 minutes.
- Administered more than 100 Windows and Linux servers, managing user accounts, software deployments, backups, patching, CRON jobs, NAS storage, VPN infrastructure, and overall system maintenance.
- Automated product installations, VPN key generation, packaging, and deployment across Windows and Linux environments, significantly reducing manual configuration effort.
- Remotely deployed and configured customer Windows and Linux servers, including operating systems, applications, networking, and security components.
- Developed secure HTTPS utilities and deployment scripts to automate database updates, software distribution, and file transfers.
- Built automated regression testing pipelines integrated with source control and continuous integration processes, accelerating software validation and release cycles.
- Investigated and reproduced software defects, collaborated with development teams on root-cause analysis, and created automated tests to prevent regressions.
- Validated HIPAA compliant healthcare interoperability standards, including HL7 and NCPDP, using SoapUI and JUnit to ensure reliable integration with pharmacy systems.
- Supported the complete software development lifecycle (SDLC) for the iMAR real-time medication management platform serving long-term care and assisted living organizations nationwide.
Senior Support Specialist / Systems Engineer - Reynolds and Reynolds - Duluth, GA
(2001-11 - 2010-06)
Provider of automotive and dealership information technology, software, forms, professional services and retailing solutions throughout the U.S and Europe.
- Delivered remote software deployments, upgrades, and technical support across Windows, Linux, and UNIX environments, consistently maintaining a 100% SLA as part of the Internal Operations team.
- Architected integrated custom SQL Server Crystal Reports for automotive financial and insurance forms, executing advanced rule-based calculations to ensure contract compliance and automate audit workflows.
- Diagnosed and resolved complex application and infrastructure issues by analyzing large shell script and Perl codebases, reducing downtime and improving system stability.
- Administered Windows Server environments, IIS and Apache web servers, SQL Server databases, and enterprise backup operations.
- Designed, developed, and maintained internal web applications, ASP.NET solutions, and WinForms utilities using C#, ASP.NET, PHP, VBScript, and VBA to automate business processes and improve operational efficiency.
- Developed SQL Server database objects including tables, views, stored procedures, maintenance plans, and security configurations to support enterprise applications.
- Automated management reporting by developing scheduled reporting solutions that generated and distributed operational reports to leadership.
- Developed web-based Retail Finance and Insurance applications that enabled dealerships to preview dynamically populated customer documents prior to printing, reducing paper waste and improving workflow efficiency.
- Built a PHP-based ticket management application that streamlined work assignment, status tracking, and issue resolution for internal operations.
- Collaborated directly with customers to gather business requirements, customize software solutions, and successfully manage multiple concurrent implementation projects.
- Mentored junior developers and support engineers, conducted code reviews, and validated software quality prior to deployment.
Software Engineer (Independent Contractor) - Future Tek Computer Solutions LLC - Jasper, GA
(2008-12 - 2009-03)
Provides solutions ranging from the simplest HTML pages to the most advanced hosted web applications or customized database driven standalone applications. Network installations, computer upgrades and other services also offered.
- Migrated legacy VB.NET web application components to C# ASP.NET, improving code maintainability and supporting ongoing product enhancements for PsyPractice, a subscription based clinical assessment tool.
- Developed and tested new application functionality while validating SQL Server datasets, business logic, and user interface behavior.
- Collaborated with stakeholders to deliver enhancements and resolve issues within an existing enterprise web application.
