Front End Checkout Host at Walmart (2026-05 – Present)
- Ensuring customer satisfaction with every transaction.
- Respond to alerts in a timely manner such as age restrictions or mis-scan's.
- Resolve minor customer complaints and concerns
People Lead at Walmart (2024-10 – 2026-05)
- Guide, coach, and support associates to ensure they have the resources and training needed to succeed in their roles.
- Oversee scheduling, attendance, and staffing to ensure the right coverage and efficient store operations at a high volume store.
- Foster a positive work environment by promoting open communication, recognizing achievements, and addressing associate concerns.
Digital Team Lead at Walmart (2023-07 – 2024-10)
- Manage and coordinate online order fulfillment, including picking, staging, and dispensing orders to ensure timely and accurate customer service.
- Lead, train, and support the digital team to maintain high standards in productivity, accuracy, and customer satisfaction.
- Monitor digital processes, ensure compliance with company policies, and identify opportunities to improve efficiency and the customer experience.
Front End Checkout Host at Walmart (2022-07 – 2023-07)
- Ensuring customer satisfaction with every transaction.
- Resolve minor customer complaints and concerns
